Area Supervisor: Drive Store Ops & Customer Experience

Ross Stores, Inc.; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores, Inc. in Jacksonville, FL is seeking an Area Supervisor to oversee a specific store area and supervise associates. You will open/close the store, ensure proper merchandising, and maintain a clean, welcoming shopping environment while executing company processes.

Ideal candidates have customer service and supervisory experience, strong English communication, and familiarity with POS systems. Ability to work evenings and weekends is required.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store, supervise Associates, and maintain store operations.
• Ensure proper merchandise presentation and a clean, welcoming environment.
• Execute and supervise company operational processes as needed.
• Maintain safety, loss prevention, and exceptional customer service standards.
• Support Front End operations and payroll-related duties as assigned by Store Manager.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

POS familiarity

Math proficiency

Evenings/weekends availability

Tools

POS systems

Job description

Ross Stores, Inc. in Jacksonville, FL is seeking an Area Supervisor to oversee a specific store area and supervise associates. You will open/close the store, ensure proper merchandising, and maintain a clean, welcoming shopping environment while executing company processes.

Ideal candidates have customer service and supervisory experience, strong English communication, and familiarity with POS systems. Ability to work evenings and weekends is required.