Area Supervisor

AES Restaurant Group, LLC; Lansing (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Paid training

Bonuses

Company car

Free meals

Day shift

50 hours per week

Job summary

AES Restaurant Group, LLC is seeking a dedicated Area Supervisor to oversee operations across multiple locations. The ideal candidate will have strong leadership for training and development, and the ability to manage shifts while upholding high standards of service and quality.

Responsibilities include supervising daily operations, training staff, and coordinating with management to improve service quality and efficiency across designated locations.

Qualifications

• Minimum two years in a supervisory role within food service, preferably quick service.
• Excellent customer service skills and ability to handle challenging situations.
• Experience in staffing, training and development with focus on operations execution.
• Strong communication to lead diverse teams and motivate staff.

Responsibilities

• Supervise daily operations across assigned locations and ensure compliance with policies.
• Train, mentor and develop staff to enhance skills and performance.
• Implement training programs focused on service excellence, food safety and efficiency.
• Approve restaurant schedules to ensure adequate staffing during peak hours.
• Oversee inventory management and minimize waste.

Skills

Staff training

Leadership

Shift management

Customer service

Staff development

Operational efficiency

Job description

AES Restaurant Group is seeking a dedicated and experienced Area Supervisor to oversee operations across multiple locations within our organization. The ideal candidate will have a strong background in food service, particularly in a quick service environment. This role requires exceptional leadership skills, a passion for training and development, and the ability to manage shifts effectively while ensuring high standards of service and quality.

Duties

• Supervise daily operations across assigned locations, ensuring compliance with company policies and procedures.
• Train, mentor, and develop staff to enhance their skills and improve overall performance.
• Implement training programs that focus on service excellence, food safety, and operational efficiency.
• Approve restaurant schedules to ensure adequate staffing levels during peak hours.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Collaborate with management to develop strategies for improving service quality and operational efficiency.
• Address customer inquiries and resolve any issues that arise during service promptly.
• Foster a positive work environment that encourages teamwork and professional growth.

Experience

• A minimum of two years’ experience in a supervisory role within the food service industry, preferably in quick service fast food restaurants.
• Excellent customer service skills with the ability to handle challenging situations effectively.
• Demonstrated ability in staffing, training and development, with a focus on operations execution of effective training programs.
• Excellent communication skills with the ability to lead diverse teams effectively.
• Experience in shift management is essential for maintaining operational flow during busy periods.
• Strong leadership skills with the ability to motivate and inspire team members.
• Paid time off
• Paid training
• Performance based bonuses
• Company Car
• Free Meals while working
• Day Shift (Required)
• 5.5 Days; 50 hours per week

Work Location:

• Traveling to various restaurant locations within designated area

AES Restaurant Group, LLC, and its affiliates, are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, or any other characteristic protected by law.