Area Store Supervisor - Lead Operations & Customer Service

Ross Stores, Inc.; Walnut Creek (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Ross Stores, Inc. is hiring an Area Supervisor to lead a specific store area and supervise operations when on duty. You will open and close the store, supervise Associates, and maintain a friendly, easy to shop environment with well-displayed merchandise.

The role emphasizes adherence to safety, loss prevention, and company procedures while delivering strong customer service and teamwork. This position requires flexibility to work evenings and weekends.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store, supervising Associates as the Manager on Duty.
• Maintain a friendly, easy to shop environment and ensure proper merchandise presentation.
• Execute and supervise Company operational processes to ensure efficiency and safety.

Skills

Excellent verbal communication

Fluency in English

Supervisory experience

Customer service

POS familiarity

Tools

POS systems

Job description

Ross Stores, Inc. is hiring an Area Supervisor to lead a specific store area and supervise operations when on duty. You will open and close the store, supervise Associates, and maintain a friendly, easy to shop environment with well-displayed merchandise.

The role emphasizes adherence to safety, loss prevention, and company procedures while delivering strong customer service and teamwork. This position requires flexibility to work evenings and weekends.