Area Store Supervisor - Lead Operations & Customer Experience

Ross Stores; Beaver Dam (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to lead a store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise Associates, and maintain a friendly, easy-to-shop environment while ensuring safety and brand standards.

The role emphasizes merchandising excellence, loss prevention, and front-end supervision. Candidates should have supervisory experience and strong English communication skills, with availability for evenings and weekends.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments and enforces store policies.
• Open and close the store as needed and supervise associates on the floor.
• Represent the Ross brand with professionalism and ensure merchandise presentation standards.
• Train and coach Associates on cash registers, loss prevention, and store procedures.
• Oversee front-end operations, scheduling, and daily administrative duties.
• Coordinate merchandising, floor moves, and stockroom organization.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS equipment

Math calculations

Evenings & weekends

Job description

Ross Stores is seeking an Area Supervisor to lead a store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise Associates, and maintain a friendly, easy-to-shop environment while ensuring safety and brand standards.

The role emphasizes merchandising excellence, loss prevention, and front-end supervision. Candidates should have supervisory experience and strong English communication skills, with availability for evenings and weekends.