Area Store Leader: Front-End & Operations

Ross Stores; Hoffman Estates (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to oversee a defined store area and the overall operations when acting as Manager on Duty. The role drives opening/closing, supervises Associates, and ensures a friendly, easy-to-shop environment with strong merchandise presentation and clean work areas.

Key responsibilities include maintaining safety, managing loss prevention, supervising front-end, coaching cashiers, handling back-room processes, and ensuring timely stock flow.

Qualifications

• Strong customer service and communication skills.
• Ability to lead and develop store teams.
• Merchandising and product presentation expertise.
• Awareness of loss prevention and safety practices.

Responsibilities

• Open/close the store and supervise associates during the Manager on Duty shifts.
• Maintain a safe, clean, and shopping-friendly environment with proper merchandise presentation.
• Lead front-end operations, train cashiers, and manage checkout flow to minimize wait times.
• Oversee stockroom, receiving, and back-room organization to ensure inventory accuracy.
• Enforce company policies, loss prevention awareness, and security procedures.
• Ensure adherence to monthly presentation guidelines and signing for promotions.

Skills

Customer Service

Team Leadership

Merchandising

Loss Prevention

Job description

Ross Stores is seeking an Area Supervisor to oversee a defined store area and the overall operations when acting as Manager on Duty. The role drives opening/closing, supervises Associates, and ensures a friendly, easy-to-shop environment with strong merchandise presentation and clean work areas.

Key responsibilities include maintaining safety, managing loss prevention, supervising front-end, coaching cashiers, handling back-room processes, and ensuring timely stock flow.