Area Store Leader: Front-End & Merchandising

Ross Stores, Inc.; Santa Rosa (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Ross Stores, Inc. in Santa Rosa, CA is seeking an Area Supervisor to lead a defined store area and oversee daily operations as Manager on Duty. You will supervise Associates, ensure proper merchandise presentation, and maintain a clean, inviting shopping environment.

This role emphasizes safety, customer service, loss prevention, and front-end supervision. You will train staff, manage scheduling, and uphold Ross standards while supporting store performance and teamwork.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open/close the Store and supervise Associates as Manager on Duty.
• Maintain safe, secure, and easy-to-shop environment for Customers.
• Ensure merchandise presentation and clean, organized Stockrooms.
• Train and coach Associates on cash-handling and front-end procedures.
• Lead loss prevention and daily operational processes.
• Coordinate floor moves, pricing, and sign-off on promotions.
• Ensure back-stock is secured and processed per policy.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math skills

Evenings & weekends

Job description

Ross Stores, Inc. in Santa Rosa, CA is seeking an Area Supervisor to lead a defined store area and oversee daily operations as Manager on Duty. You will supervise Associates, ensure proper merchandise presentation, and maintain a clean, inviting shopping environment.

This role emphasizes safety, customer service, loss prevention, and front-end supervision. You will train staff, manage scheduling, and uphold Ross standards while supporting store performance and teamwork.