Area Operations Lead: Store Leadership & Front-End

Ross Stores; Overland (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Ross Stores in Overland, MO seeks an Area Supervisor to lead a defined store area and assist in daily operations as Manager on Duty. You will open/close the store, supervise associates, ensure clean, well-merchandised environment, and uphold company processes.

Responsibilities include maintaining safety, delivering customer service, handling front-end operations, merchandise processing, loss prevention, and back-end tasks.

Qualifications

• Excellent verbal communication in English required.
• Prior customer-service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications essential.
• Basic mathematical calculations common to retail.
• Ability to work evenings and weekends.
• Physical stamina to stand and move during shifts.

Responsibilities

• Maintain safety priority and store security, monitor sales-floor conditions.
• Supervise Associates, train staff, and support the Manager on Duty.
• Ensure proper merchandising, stock handling, and back-room processes.
• Lead front-end operations, cash handling, and loss prevention duties.
• Open and close the store, supervise during shifts, and enforce dress code.

Skills

Verbal communication

Customer service

Supervisory experience

POS familiarity

Retail math

Evenings/weekends

Physical stamina

Tools

Point-of-sale systems

Job description

Ross Stores in Overland, MO seeks an Area Supervisor to lead a defined store area and assist in daily operations as Manager on Duty. You will open/close the store, supervise associates, ensure clean, well-merchandised environment, and uphold company processes.

Responsibilities include maintaining safety, delivering customer service, handling front-end operations, merchandise processing, loss prevention, and back-end tasks.