Store Operations Lead

Ross Stores, Inc.; La Cañada Flintridge (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee general operations when acting as Manager on Duty. Responsibilities include opening/closing, supervising associates, and maintaining a friendly, easy‑to‑shop environment.

The role emphasizes safety, customer service, adherence to brand standards, merchandising, and loss prevention across all store functions. Strong supervisory skills and retail knowledge are essential.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Maintain a safe and secure shopping environment.
• Provide customer service and uphold brand standards.
• Assist with merchandising, stock rooms, and back-stock processing.
• Assist with front end operations and cashier procedures.
• Ensure compliance with loss prevention and safety policies.

Skills

Excellent verbal communication

Fluent English

Supervisory experience

Customer service experience

Basic math

Evenings weekends availability

Tools

Point-of-sale equipment

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee general operations when acting as Manager on Duty. Responsibilities include opening/closing, supervising associates, and maintaining a friendly, easy‑to‑shop environment.

The role emphasizes safety, customer service, adherence to brand standards, merchandising, and loss prevention across all store functions. Strong supervisory skills and retail knowledge are essential.