Area Mortgage Sales Leader

Fifth Third; Texas; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Fifth Third is seeking a Mortgage Manager to oversee residential loan origination activities for centers and referrals. You will mentor Mortgage Loan Officers, drive production, and align with risk controls while building a high-performance sales culture.

Your role includes recruiting, onboarding, coaching, and managing team KPIs, with emphasis on referrals, customer service, and collaboration with Fulfillment Operations to drive volume growth.

Qualifications

• High school diploma or GED equivalent required.
• 2/4-year college degree preferred.
• 3-5 years residential mortgage sales experience required.
• Knowledge of conventional, government, and portfolio guidelines.
• Experience with mortgage origination systems and automated decisioning tools.

Responsibilities

• Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.).
• Recruit, hire and onboard new loan officers.
• Develop a sales culture and sales focused environment within team.
• Develop and foster relationships with Financial Center personnel to build business and referrals.
• Manage personal and team production via local and Bancorp reporting and KPIs.
• Coaches direct reports to achieve production goals.
• Actively manages under-performers via performance improvement plans to meet established performance levels.
• Facilitate the development of business plans with MLOs and manage/coach to those plans.

Skills

Mortgage sales

Leadership

Analytical skills

Communication skills

Interpersonal skills

Team building

Policy analysis

Sales coaching

Customer service

Education

High school diploma or GED

College degree preferred

Tools

Mortgage origination systems

Automated decisioning tools

Job description

Fifth Third is seeking a Mortgage Manager to oversee residential loan origination activities for centers and referrals. You will mentor Mortgage Loan Officers, drive production, and align with risk controls while building a high-performance sales culture.

Your role includes recruiting, onboarding, coaching, and managing team KPIs, with emphasis on referrals, customer service, and collaboration with Fulfillment Operations to drive volume growth.