Area Mortgage Sales Leader - Build a Top MLO Team

Fifth Third Bank; Westerville (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Fifth Third Bank in Westerville, OH is seeking an Area Sales Manager to lead a team of Mortgage Loan Originators, drive referrals, and grow mortgage production while ensuring compliance with bank policies and federal regulations.

The role focuses on developing a sales culture, coaching staff, and collaborating with Fulfillment Operations to achieve volume targets. Strong leadership and mortgage expertise are required, with a focus on customer experience.

Qualifications

• High school diploma or GED equivalent; two/four-year college degree preferred.
• 2-4 years residential mortgage sales experience required.
• In-depth knowledge of conventional, government, and portfolio guidelines.
• Previous management experience preferred.
• Knowledge of residential mortgage processing, underwriting and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated leadership, organizational, teamwork, and customer service skills.
• Ability to analyze policies, procedures, and guidelines to maximize productivity while managing risk.
• Strong interpersonal and communication skills.
• Ability to multi-task and adapt to changes.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Develop and foster referral source relationships (realtors, builders, professionals, etc.).
• Develop a sales culture and sales-focused environment within team.
• Develop and foster relationships with Financial Center personnel to build business and referrals.
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
• Manage a team of at least 5 MLOs and their production.
• Monitor compliance and ensure loan originators attend required meetings.

Skills

Leadership

Customer service

Communication

Analytical skills

Motivation to excel

Multi-tasking

Integrity

Education

High School Diploma

College degree preferred

Tools

Mortgage origination systems

Automated decisioning tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

Fifth Third Bank in Westerville, OH is seeking an Area Sales Manager to lead a team of Mortgage Loan Originators, drive referrals, and grow mortgage production while ensuring compliance with bank policies and federal regulations.

The role focuses on developing a sales culture, coaching staff, and collaborating with Fulfillment Operations to achieve volume targets. Strong leadership and mortgage expertise are required, with a focus on customer experience.