Area Manager - Janitorial Services | Lead & Elevate Teams

Allied Universal; Minneapolis (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Vacation accrual

Job summary

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across assigned sites and ensure top-tier service within budget. The role focuses on delivering customer satisfaction, coordinating schedules, and guiding teams to meet quality standards.

You will lead hiring decisions, performance reviews, safety training, and client communication while maintaining strong relationships with customers. This is a hands-on leadership position in a dynamic service environment.

Qualifications

• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written communication skills in English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service skills; active listening and responsiveness.
• Ability to lead and encourage teamwork; negotiate and resolve conflict.

Responsibilities

• Supervise janitorial staff at assigned sites and oversee performance.
• Champion company values and customer service standards.
• Assign duties, inspect work for cleanliness, and ensure quality within budget.
• Manage labor schedules to stay within allocated labor budget.
• Conduct orientations, safety, and on-the-job training for hourly staff.
• Handle paperwork including time sheets, reports, and work orders.
• Build relationships with customers through regular site visits and issue resolution.
• Identify opportunities for additional work within existing contracts.
• Ensure quality control site visits are completed and documented.

Skills

Management experience

English fluency

Leadership & teamwork

Customer service

Negotiation & conflict resolution

Education

High school diploma or equivalent

Job description

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across assigned sites and ensure top-tier service within budget. The role focuses on delivering customer satisfaction, coordinating schedules, and guiding teams to meet quality standards.

You will lead hiring decisions, performance reviews, safety training, and client communication while maintaining strong relationships with customers. This is a hands-on leadership position in a dynamic service environment.