Area Manager - Janitorial Services & Site Leadership

Allied Universal; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Vacation accrual with payout where law

Job summary

Diversified Maintenance is hiring an Area Manager to oversee janitorial staff at assigned sites, ensuring quality service and customer satisfaction within the established budget.

You will lead scheduling, training, and performance reviews; foster strong client relationships, monitor labor costs, and drive safety and quality across accounts. This role requires bilingual ability, strong communication, and a proven track record in service management. Great benefits are provided.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written English proficiency.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and active listening skills.
• Ability to lead, encourage teamwork, negotiate and resolve conflicts.

Responsibilities

• Supervise janitorial staff at assigned sites.
• Ensure customer satisfaction through quality service within budget.
• Assign duties and inspect work for cleanliness and quality.
• Prepare schedules and manage labor costs.
• Conduct orientation, safety training, and ongoing employee development.
• Maintain time sheets, reports, training records and work orders.
• Foster open communication and resolve employee relations issues.
• Build relationships with customers by visiting accounts regularly.
• Resolve problems promptly to maintain high customer satisfaction.
• Monitor accounts for opportunities to add work and ensure QC site visits.

Skills

management experience

customer service

communication skills

leadership

english proficiency

multitasking

spanish (bilingual)

Education

High School Diploma

Job description

Diversified Maintenance is hiring an Area Manager to oversee janitorial staff at assigned sites, ensuring quality service and customer satisfaction within the established budget.

You will lead scheduling, training, and performance reviews; foster strong client relationships, monitor labor costs, and drive safety and quality across accounts. This role requires bilingual ability, strong communication, and a proven track record in service management. Great benefits are provided.