Area Manager: Janitorial Services & Site Leadership

Allied Universal; Indianapolis (IN); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Paid holidays

Vacation accrual

Zusammenfassung

Diversified Maintenance is seeking an Area Manager to supervise janitorial staff at assigned sites and ensure the delivery of high-quality service within budget. You will lead teams, manage schedules, and review performance while building strong client relationships.

This role offers growth within a national facilities leader, with comprehensive benefits and opportunities across cleaning, maintenance, and restoration services.

Qualifikationen

• Two years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written communication; fluent in English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and conflict resolution skills.
• Leadership and teamwork abilities.

Aufgaben

• Selection and placement of janitorial personnel; hiring decisions and performance appraisals.
• Understand and champion the company's strategic principles and people culture.
• Assign duties, inspect cleanliness, and review work quality for customers.
• Determine procedures and schedules while staying within labor budget.
• Conduct training and orientation for hourly employees.
• Prepare and review time sheets, reports, and training records.
• Communicate with employees and coach for success.
• Build relationships with customers by visiting accounts regularly.
• Resolve problems to maintain high customer satisfaction.
• Document customer contacts and follow up on issues; delegate tasks as needed.
• Monitor accounts for work orders and potential add-ons.
• Ensure Quality Control site visits are completed and recorded.
• Spend time at accounts to support customer outcomes.

Kenntnisse

Leadership

Communication skills

Customer service skills

Multitasking

English fluency

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Diversified Maintenance is seeking an Area Manager to supervise janitorial staff at assigned sites and ensure the delivery of high-quality service within budget. You will lead teams, manage schedules, and review performance while building strong client relationships.

This role offers growth within a national facilities leader, with comprehensive benefits and opportunities across cleaning, maintenance, and restoration services.