Area Loss Prevention Manager - NJ/NY

fastretailing; Edison (NJ); On-site; USD 88,000 - 91,000; Full time

Benefits offered by this job

Career advancement opportunities

Medical, dental, and vision coverage

401k plan - match details provided

Pai

Job summary

FAST RETAILING seeks a Loss Prevention Manager to lead LP across NJ/NY stores, directing investigations, security systems, and training. You will oversee multiple sites, coordinate with HR and store personnel, and ensure adherence to policy while reducing losses through proactive controls.

The role requires 3–5 years in retail LP management, strong interviewing skills, and the ability to travel between Jersey Gardens, Menlo Park, Newport Centre, and Staten Island locations as needed.

Qualifications

• 3-5 years of retail Loss Prevention management experience.
• Experience in internal investigations and interviews.
• Ability to interface with law enforcement on criminal and civil matters.
• Experience with CCTV, EAS, RFID and related security systems.
• Oversee inventory processes across multiple locations.
• Strong communication and presentation skills; MS Office proficiency.

Responsibilities

• Hire, manage, and train Loss Prevention staff for each location.
• Create, implement, audit shortage action plans and drive results.
• Manage LP equipment and IP networking for security systems.
• Lead internal/external investigations and document evidence securely.
• Enforce LP policies and conduct training across stores.
• Build relationships with law enforcement and vendors.
• Apply RFID, EAS and warehouse security controls in operations.
• Visit stores/warehouses to assess security and loss prevention.

Skills

Internal investigations

Interviews

Law enforcement liaison

Security technology

Inventory control

Remote supervision

MS Office

RFID systems

Communication

Presentation skills

Job description

Salary: $88,000 - $91,000 / annually

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Position Overview:

The Loss Prevention Manager is responsible for being directly involved in all aspects Loss Prevention program and the management of assigned LP personnel. The overall goal of the Loss Prevention Manager is to improve loss ratio and reduce or prevent any loss related to fraud, theft and operational inaccuracies. The LPM must also work directly with area management that oversees Store Operations, HR and Store Personnel. Minimum 3-5 years of Retail Loss Prevention Management experience in this role is required. This role will oversee several store locations in the NJ/NY area (Jersey Gardens Mall, Menlo Park Mall, Newport Centre Mall and Staten Island). The ability to commute to these worksites (including multiple worksites in one day if needed) is an essential function of employment for this position.

Required Skills and Competencies:

• Must have extensive experience in all aspects of internal investigations and ability to independently conduct internal interviews.
• Significant experience in directly managing external apprehension programs; Proven ability to interface with law enforcement and legal professionals on both criminaland civil matters
• Experience and knowledge of current security technology, CCTV, & covert surveillance; Electronic Article Surveillance Burglar and Fire alarm systems.
• This position also provides oversight of the inventory process in multiple locations. This includes planning, preparation, execution and reconciliation of results.
• Ability to promote accountability and manage the performance of remote personnel with varying skill sets.
• Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
• Excellent presentation skills, both verbal and written
• Must be proficient in MS Office applications, including Excel, Word, Outlook,PowerPoint, and Access

RESPONSIBILITIES:

• Responsible for all hiring, managing, and training of Loss Prevention staff for each assigned location(s).
• Independently create, implement, and audit shortage action plans in assigned stores. Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss.
• Manage, maintain, and troubleshoot all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems. Must have a working knowledge of system networking and IP configurations.
• Manage all internal and external investigation programs targeting the reduction of theft and fraud. Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method). Interviewing of dishonest employees may include, but not limited to, telephone or remote conversations. Must possess the ability to secure evidence, including appropriate written statements to support prosecution.
• Responsible for enforcing the policies and standards of the Loss Prevention department and the company.
• Implement and manage training and awareness programs at all levels within store operations.
• Build positive business relationships both within and outside of the company. This includes law enforcement and other contacts within the Retail Loss Prevention field.
• Must have a working knowledge of RFID systems and technology. This includes EAS, Stock Management, shipping and receiving.
• Must be able to suggest and implement physical security controls for warehouse and supply chain. This will include frequent visits to warehouse facilities to evaluate security controls and work with 3rd party vendor to investigate any delivery errors at stores.

Qualifications:

• High school diploma, or equivalent; college degree preferred.
• 3-5 years of retail Loss Prevention management experience
• Excellent communication, verbal and written, skills are required.
• Excellent time management and ability to prioritize / multi task.
• Proficient in conducting investigations and integrity interviews.
• Basic knowledge of computer applications; ex: excel, word, and Power point.
• WZ interviewing certification strongly preferred.
• LPC certification strongly preferred.
• Ability to travel to stores within assigned area, and maneuver around sales floors, stock room and offices.

Average 32 or more hours per week based on business seasonality (Peak season: September - December). All full-time employees must be available for a minimum of a 5-day work week.

Benefits:

• Career advancement opportunities for driven team members who consistently deliver strong results.
• Medical, dental, and vision coverage (To eligible employees only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Pai