Loss Prevention Manager

Century-21-Real-Estate; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid vacation

Job summary

Century-21-Real-Estate is seeking a Loss Prevention Manager in New York to lead theft prevention, safety, and inventory control across the store. You will oversee CCTV, EAS, access control, and product protection programs while coordinating investigations and court appearances as needed.

You will develop SOPs, conduct store inspections, and foster a culture of integrity. The role includes recruiting and training Detectives and Security Officers, delivering performance reviews, and partnering

Qualifications

• Strong verbal and written communication skills.
• Ability to work independently and take a hands-on approach.
• Education in Loss Prevention or related security field.
• New York State Security License; 8 and 16 hours.
• Knowledge of CCTV surveillance and alarms.
• Proficiency with Microsoft Word, Excel, Outlook.

Responsibilities

• Develop and implement theft prevention, safety, and inventory management programs.
• Oversee CCTV, EAS, access control, and product protection initiatives.
• Conduct investigations and accompany detectives to court as needed.
• Train Detectives and Visual Security Officers; conduct new hire orientation.
• Communicate audits and update policies to store management; maintain incident records.

Skills

Verbal & written communication

Independent work

CCTV knowledge

Alarms knowledge

Microsoft Office

Education

Loss prevention education

Tools

CCTV systems

Security alarms

Job description

The Loss Prevention Manager’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Our Loss Prevention manager must help develop, implement, assess, and maintain effective internal and external loss prevention programs and associates for the store.

ESSENTIAL FUNCTIONS:

• Research and identify theft trends in the area by partnering with nearby businesses, city authorities, etc.
• Develop and implement comprehensive theft prevention, safety, and inventory management programs to promote shortage awareness throughout the store.
• Oversee the store’s Electronic Article Surveillance (EAS), access control systems, CCTV and product protection programs. Assisting in researching new security equipment to enhance the protection of the company’s assets.
• Conducts daily schedules assignments, audits, internal / external investigations, surveillance, and apprehensions in compliance with company guidelines. Accompanying Detectives to testify in court as needed.
• Effectively communicates audits and new/updated policies to store management. Maintain a detailed record of all reports, incidents, and actions needed.
• Review and improve Standard Operational Procedures (SOPs) involving safety and shortages where necessary. Regularly conduct store inspections to ensure the store complies with the company and state’s policies and procedures.
• Actively builds a culture of honesty and integrity within the store and corporate offices.
• Recruit and oversee all training programs for Detectives, Visual Security Officers and conduct new hire orientation. Develop customer service awareness among the team. Deliver performance reviews and partner with Store Manager of Loss Prevention and HR for disciplinary issues.

QUALIFICATIONS:

• Strong verbal and written communication, and interpersonal skills
• Ability to work independently and adopt a hands-on approach as needed.
• Education in Loss Prevention or Prior Experience in Loss Prevention, Security, or Law Enforcement.
• New York State Security License; 8 and 16 hours
• Knowledge of CCTV Surveillance, alarms, and apprehension techniques
• Knowledge of Microsoft programs (Word, Excel, Outlook, etc.)

COMPENSATION:

• Annual $75-80K
• Competitive wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.