Area Leader - Store Ops & Customer Experience

Ross Dress For Less; Millville (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Ross Dress For Less in New Jersey is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and supervise Associates as needed. The role includes opening/closing the store, maintaining a safe, well-presented retail environment, and ensuring adherence to loss prevention and company processes.

The Area Supervisor will guide front-end operations, merchandise flow, and back-stock management while upholding the Ross brand and customer service standards.

Qualifications

• Excellent verbal communication skills; fluency in English; prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic math and work evenings and weekends.

Responsibilities

• Open and close the store as assigned and supervise associates.
• Ensure safe, secure shopping environment and loss prevention.
• Maintain merchandise presentation and clean store areas.
• Assist with front-end operations and cashier procedures.
• Manage fitting rooms and back-stock in accordance with policy.

Skills

Verbal communication

Supervisory experience

Customer service

Tools

POS equipment

Job description

Ross Dress For Less in New Jersey is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and supervise Associates as needed. The role includes opening/closing the store, maintaining a safe, well-presented retail environment, and ensuring adherence to loss prevention and company processes.

The Area Supervisor will guide front-end operations, merchandise flow, and back-stock management while upholding the Ross brand and customer service standards.