Area Leader - Retail Store Operations

Ross Stores; Fairland (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to lead a defined store area and assist with overall store operations. You will open and close the store, supervise associates, ensure merchandise presentation, and maintain a safe, clean shopping environment.

You will implement company policies, support loss prevention, and train front-end staff on checkout procedures and customer service. The ideal candidate has supervisory experience, strong communication skills, and a customer-focused mindset.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.

Responsibilities

• Open and close the store and supervise associates.
• Maintain proper merchandise presentation and a clean, organized store.
• Support loss prevention and ensure a safe shopping environment.
• Train and coach Associates on cash registers and customer service.
• Ensure compliance with company policies and procedures.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service and supervisory

Job description

Ross Stores is seeking an Area Supervisor to lead a defined store area and assist with overall store operations. You will open and close the store, supervise associates, ensure merchandise presentation, and maintain a safe, clean shopping environment.

You will implement company policies, support loss prevention, and train front-end staff on checkout procedures and customer service. The ideal candidate has supervisory experience, strong communication skills, and a customer-focused mindset.