Area Leader, Multi-Unit Restaurant Growth

Raising Canes; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Raising Cane’s Chicken Fingers in Charlotte, NC seeks an Area Leader of Restaurants to direct and operate restaurants within an assigned area, driving revenue, profitability, and human capital management.

This field-based leadership role partners with the Area Business Unit team to deliver best‑in‑class operations, coach restaurant leaders, and ensure alignment with Raising Cane’s vision and values.

Qualifications

• 4+ years’ experience in the restaurant industry with multi‑unit leadership experience.
• Multi‑unit retail or restaurant operations experience.
• Detail‑oriented, organized, and able to manage multiple priorities that may be constantly changing.
• Strong decision‑making capabilities and able to deliver within tight deadlines.
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.

Responsibilities

• Delivers high‑performing and best‑in‑class operations by leading and inspiring all restaurant crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants.
• Ensures company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non‑negotiables.
• Directs and operates restaurants while leveraging, directing, and collaborating with marketing, training, recruiting and growth functional leaders (Area Business Unit).
• Builds and executes operational plans from the ground up.
• Delivers operations performance aligned to sales driven and profit smart philosophy.
• Trains restaurant leaders to manage and operate Raising Cane’s crew appreciation program.
• Maintains full responsibility for financial performance that directly impacts area restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – budget planning, management, and performance.
• Identifies current needs and gaps to directly support from the Business Unit team to achieve desired results.
• Directs area marketing support by developing and improving plans to effectively utilize media, sponsorships, and active community involvement.
• Directs area training support to assist underperforming restaurants, certify training restaurants, facilitate rollouts, and assess effectiveness of current training programs.
• Directs area recruiting support to assess needs, build recruitment strategies, and allocate resources to attract and onboard all levels of restaurant crewmembers.
• Conducts regular business reviews in conjunction with the Area Business Unit team.
• Collaborates with functional leaders to screen and hire best‑in‑class functional experts for the Area Business Unit team.
• Collaborates with functional leaders in all personnel management of the Business Unit team which include compensation, performance reviews, expense management, and PTO review and approvals.
• Provides insight and feedback to RSO and functional crewmembers on the effectiveness and usefulness of all restaurant programs, systems, and tools.
• Recognizes when potential gaps in support, processes, and/or tools for the restaurants exist and notify the appropriate parties for resolution.
• Leverages appropriate forums to ensure all RSO and functional crewmembers are aligned to the goals and objectives of the Area Business Unit team.

Skills

Multi-unit leadership

Restaurant operations

Team leadership

Strategic planning

Financial acumen

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Raising Cane’s Chicken Fingers in Charlotte, NC seeks an Area Leader of Restaurants to direct and operate restaurants within an assigned area, driving revenue, profitability, and human capital management.

This field-based leadership role partners with the Area Business Unit team to deliver best‑in‑class operations, coach restaurant leaders, and ensure alignment with Raising Cane’s vision and values.