Regional Restaurant Leader: Growth, Ops & People

Raising Cane's; Cleveland (OH); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Performance bonus

401(k) eligibility

Medical benefits

Paid time off

Job summary

Raising Cane’s Chicken Fingers is seeking a Regional Leader of Restaurants (RLR) to direct and operate restaurants within a designated region. This field-based role is fully accountable for region-wide results, growth, profitability and people management.

You will coach Area Business Unit teams, oversee regional marketing, training and recruiting, and ensure operations align with Raising Cane’s vision and values.

Qualifications

• 6+ years’ experience in the restaurant industry with multi-unit leadership experience
• Retail or restaurant experience in operations for multiple units
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Excellence in organizational management with the ability to coach & develop senior leaders
• Strong decision-making capabilities and able to deliver within tight deadlines
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
• Ability to work effectively and efficiently both independently and collaboratively
• Action and results orientated with a strong commitment to quality and date-driven results
• Able to work a varied schedule related to business needs including days, evenings, and weekends
• Required to live within assigned region and ability to travel as needed
• High school diploma or equivalent; Bachelor’s in related field preferred
• Possess a valid driver’s license

Responsibilities

• Delivers high-performing and best-in class operations by leading and inspiring all restaurant crewmembers.
• Ensures company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non-negotiables
• Leads, mentors, develops and evolves the Area Business Unit team to support Raising Cane’s company restaurant needs and growth plans
• Assesses and develops plans to build and retain high performing leaders and teams with an emphasis on strategic analysis, critical thinking, problem solving, and business acumen
• Delivers operations performance aligned to sales driven and profit smart philosophy
• Trains area leaders to oversee and ensure effective execution of Raising Cane’s crew appreciation program
• Maintains full responsibility for financial performances that directly impacts regional restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – budget planning, management. and performance
• Directs regional marketing support to develop and improve plans to utilize media, sponsorships, and community involvement
• Directs recruiting support to assess needs, build recruitment strategies, and onboard all levels of restaurant crewmembers
• Directs facilities support to address restaurant facility needs, routine maintenance, and equipment needs
• Leverages crew relations support to assist in fact finding, policy adherence, and crewmember support needs
• Conducts regular business reviews with the Regional and Area Business Unit teams
• Collaborates with functional leaders to screen and hire best-in-class functional experts for the Regional & Area Business Unit teams
• Collaborates with functional leaders in personnel management including compensation, performance reviews, expense management, and PTO review
• Provides insight and feedback to RSO and functional crewmembers on programs, systems, and tools
• Supports, drives, and executes the introduction and upgrading of new operational concepts, products, equipment and/or technology
• Recognizes gaps in support, processes, and/or tools and notifies appropriate parties for resolution
• Ensures alignment to goals and objectives of the Regional and Area Business Unit teams

Skills

Leadership

Operations management

Analytical skills

Communication

Travel ability

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Raising Cane’s Chicken Fingers is seeking a Regional Leader of Restaurants (RLR) to direct and operate restaurants within a designated region. This field-based role is fully accountable for region-wide results, growth, profitability and people management.

You will coach Area Business Unit teams, oversee regional marketing, training and recruiting, and ensure operations align with Raising Cane’s vision and values.