Area Installation & Customer Experience Specialist

The Home Depot; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

The Home Depot is seeking an Area Installation Specialist to assist with customer experience throughout the install job life cycle. This role involves conducting Job Site Inspections, resolving customer complaints, and making decisions to ensure the install experience meets company standards.

Ideal candidates will have a bachelor's degree or equivalent and at least 5 years of experience in the construction or home improvement industry. Successful candidates will possess strong time management, problem-solving, and collaborative leadership skills.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• 5 years of experience in the construction/home improvement industry.

Responsibilities

• Manage customer experience throughout the install job life cycle.
• Conduct Job Site Inspections to ensure quality of work.
• Resolve customer complaints and manage job processes.

Skills

Customer Focus

Strong time management

Problem solving

Collaborative leadership

Education

Bachelor's degree or equivalent

Job description

The Home Depot is seeking an Area Installation Specialist to assist with customer experience throughout the install job life cycle. This role involves conducting Job Site Inspections, resolving customer complaints, and making decisions to ensure the install experience meets company standards.

Ideal candidates will have a bachelor's degree or equivalent and at least 5 years of experience in the construction or home improvement industry. Successful candidates will possess strong time management, problem-solving, and collaborative leadership skills.