Area Director, Venues - Regional Event Ops Leader

Encore; Denver (CO); On-site; USD 58,000 - 96,000; Full time

Job summary

Encore is seeking an Area Director, Venues to oversee operations and sales across multiple venues with $3M-$10M in revenue. You will lead venue leaders, drive profitability, and ensure world-class service.

This role requires strong AV, finance, and leadership acumen, with a focus on revenue growth and operational excellence at scale. Based in Denver, CO, this position reports to regional leadership and involves partnerships with venue teams, customers, and vendors to deliver exceptional events

Qualifications

• Bachelor’s degree is preferred or equivalent experience.
• 7+ years of audio-visual experience.
• 5+ years of operations supervisory/management experience in audio-visual.
• 3+ years of customer service or hospitality experience.
• Effective relationship management skills and experience.
• Strong financial acumen, sales planning, forecasting, and CRM.
• Excellent written and oral communication and presentation skills.
• Ability to support growth initiatives.
• Proficiency with the use of computer hardware.
• Proficiency with computer software and programs, including the Internet and Microsoft Office.
• Effective leadership abilities and customer satisfaction and people development focus.

Responsibilities

• Develop and maintain strong relationships with venue partners.
• Direct the venue leaders and collaborate with Regional Director, Venues and/or RVP to develop and deliver business reviews for home location and each locations he/she oversees.
• Service high profile/visibility events and act as a point of escalation when needed.
• Identify new opportunities for revenue streams and select services and partner with regional leadership.
• Oversee venues in an assigned region to ensure daily floor operations are completed, and in accordance to brand and safety standards.
• Guarantee an Encore presence at all venue meetings, such as daily stand ups or sales meetings.

Skills

Audio-visual experience

Operations leadership

Customer service

Financial acumen

CRM & forecasting

Leadership & talent development

Communication skills

Education

Bachelor’s degree or equivalent experience

Job description

Encore is seeking an Area Director, Venues to oversee operations and sales across multiple venues with $3M-$10M in revenue. You will lead venue leaders, drive profitability, and ensure world-class service.

This role requires strong AV, finance, and leadership acumen, with a focus on revenue growth and operational excellence at scale. Based in Denver, CO, this position reports to regional leadership and involves partnerships with venue teams, customers, and vendors to deliver exceptional events