Area Customer Service Coordinator

AppleOne Employment Services; Seattle (WA); On-site; USD 46,000 - 52,000; Full time

Job summary

AppleOne Employment Services is seeking an Area Customer Service Coordinator to support multiple client office locations across the Seattle metro area, including Seattle, Bellevue and Everett. This onsite role combines reception, administrative tasks, mailroom services, and general office support in a polished professional setting.

You will travel between sites, greet visitors, handle phones, coordinate shipments, and backstop data entry and scheduling.

Qualifications

• Minimum 1 year of customer service or administrative support experience.
• Experience interacting with customers, visitors, or the public.
• Strong organizational skills and ability to multitask in professional office settings.
• Proficiency with MS Office and basic data entry tasks.

Responsibilities

• Provide professional front desk reception and greeting of visitors.
• Support mailroom, shipping, and document production tasks.
• Perform data entry, filing, scheduling, and report support.
• Travel between Seattle, Bellevue, and Everett client sites for coverage.
• Maintain site-specific procedures while ensuring consistent service across locations.

Skills

Reception duties

Customer service

Data entry

Office coordination

Verbal communication

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are seeking a professional and customer-focused Area Customer Service Coordinator to support multiple client office locations throughout the Seattle metro area, including Seattle, Bellevue, and Everett. This onsite role is ideal for someone who enjoys variety, takes pride in providing excellent service, and can quickly adapt to different professional office environments.

In this highly visible position, you will provide reception, administrative, mailroom, print/copy, and general office services support in a polished business setting. The role offers exposure to multiple teams, steady weekday hours, and the opportunity to build valuable experience in legal services and professional office operations. Candidates who are dependable, organized, flexible, and comfortable interacting with executives, employees, visitors, and vendors will thrive in this position.

Key Responsibilities

• Provide professional reception and front desk coverage, including greeting visitors, answering phones, and directing inquiries.
• Support mailroom and office services functions, including sorting mail, handling packages, coordinating shipments, and maintaining document procedures.
• Assist with print, copy, scan, and document production requests while monitoring equipment and supply needs.
• Perform administrative support duties such as data entry, filing, document preparation, scheduling assistance, and report support.
• Travel between assigned client sites to provide coverage for absences, vacations, training, special projects, and changing business needs.
• Learn and follow site-specific procedures while maintaining consistent service standards across multiple office environments.

Compensation and Benefits

• Pay: $22.00 to $25.00 per hour, depending on experience.
• Schedule: Full-time, 40 hours per week.
• Standard schedule: Monday through Friday, typically 8:00 AM to 5:00 PM.
• Schedule flexibility required, as some locations may start as early as 6:00 AM or operate into the evening.
• Work arrangement: Onsite, with travel between client locations in Seattle, Bellevue, and Everett.
• Start date: October 2026.

Required Qualifications and Skills

• Provide reception, administrative, mailroom, print/copy, and general office services support across multiple professional office locations.
• Deliver excellent customer service to employees, guests, vendors, executives, and client contacts.
• Maintain organized daily operations while adapting quickly to different site procedures and priorities.
• Support mail handling, document services, data entry, office coordination, and routine problem resolution.
• Minimum 1 year of customer service, administrative, office support, reception, hospitality, retail leadership, banking, call center, or related experience.
• Experience interacting directly with customers, clients, visitors, or the public.
• Experience working independently with limited supervision.
• High School Diploma or GED required.
• Proficiency with Microsoft Outlook, Word, Excel, internet navigation, file management, and data entry.
• Strong verbal and written communication skills with professional phone etiquette.
• Ability to commute throughout Seattle, Bellevue, and Everett.
• Reliable transportation strongly preferred due to multi-site coverage requirements.
• Ability to report to different customer locations with limited notice.
• Comfortable supporting sites within a 40 to 50 mile operational region.
• Ability to stand and walk for extended periods, bend, reach, move carts or supplies, and lift up to 50 pounds occasionally.
• Dependable, punctual, organized, detail-oriented, adaptable, and comfortable multitasking in professional office environments.

Preferred Qualifications

• Reception or front desk experience.
• Mailroom, shipping, receiving, package handling, or office services experience.
• Print production, copy center, scanning, or document services experience.
• Records management or document management experience.
• Legal office, professional services, corporate office, financial services, healthcare, engineering, or similar office environment experience.
• Administrative assistant, office coordinator, facilities support, executive support, or managed services experience.
• Strong Microsoft Office skills and a stable work history.
• Polished communication style and experience supporting executives, professional staff, visitors, and clients.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.