Area Coach: Lead 4-10 Restaurants to Peak Performance

Hospitality Restaurant Group; City of Batavia (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to provide leadership and operational oversight for Taco Bell restaurants operated by a franchisee. You will manage several RGMs, drive performance, and oversee customer and financial results across the region.

You will recruit, coach, and develop store leaders, lead program rollouts, and ensure superior customer experience while maintaining compliance and strong team dynamics.

Qualifications

• 5+ years of operational multi-unit management experience.
• Proven ability to hire, coach and develop managers.
• Track record of achieving customer satisfaction and financial performance.
• Strong communication and interpersonal skills.
• Willing to travel between stores daily and have a valid driver's license.

Responsibilities

• Lead 4–10 Taco Bell restaurants and supervise RGMs and store leaders.
• Recruit, hire and develop RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the 4 Rights and provide regular feedback in 1:1 sessions.
• Drive action and maintain high activity; analyze store performance and VOC/CORE.
• Lead product and program rollouts to ensure success and manage customer relations.
• Resolve customer complaints quickly while maintaining positive relations.
• Foster a positive attitude with coworkers, employees and customers.
• Analyze financial performance of the area and identify trends.

Skills

Multi-unit management

Leadership

Customer satisfaction

Conflict resolution

Team building

Analytical thinking

Financial basics

Job description

Hospitality Restaurant Group is seeking an Area Coach to provide leadership and operational oversight for Taco Bell restaurants operated by a franchisee. You will manage several RGMs, drive performance, and oversee customer and financial results across the region.

You will recruit, coach, and develop store leaders, lead program rollouts, and ensure superior customer experience while maintaining compliance and strong team dynamics.