Area Coach — Lead 4–10 Restaurants, Bonus Eligible

Hospitality Restaurant Group; Hernando (MS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to supervise approximately 4–10 Taco Bell restaurants, ensuring each Restaurant General Manager meets operating plans and standards. You will recruit, coach, and develop RGMs, focusing on performance and customer satisfaction.

The role requires traveling daily between designated stores, leading program rollouts, resolving customer issues, and delivering strong financial results. Background checks apply for all management employees.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven ability to achieve high customer satisfaction, financial performance and employee satisfaction.
• Good communication skills and strong interpersonal and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical decision making skills.
• Must have reliable transportation and valid driver’s license.
• Must be able to travel between designated stores daily.
• Background checks are run on all management employees.

Responsibilities

• People Role model the How We Work Together Principles.
• Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers.
• Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions.
• Take action without being told, go beyond what is simply required and maintain a high activity level.
• Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE).
• Lead product and program rollouts with your RGMs to ensure success.
• Resolve Customer complaints quickly while maintaining positive Customer relations.
• Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers.
• Analyze the financial performance of your area and understand trends.

Job description

Hospitality Restaurant Group is seeking an Area Coach to supervise approximately 4–10 Taco Bell restaurants, ensuring each Restaurant General Manager meets operating plans and standards. You will recruit, coach, and develop RGMs, focusing on performance and customer satisfaction.

The role requires traveling daily between designated stores, leading program rollouts, resolving customer issues, and delivering strong financial results. Background checks apply for all management employees.