Arcade Operations Manager – Guest Experience & Sales

Stars and Strikes Family Entertainment Centers; Huntsville (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Family Entertainment Center in Huntsville, AL seeks an Arcade Manager to oversee the fast-paced games room, including arcade, VR, laser tag, and bumper cars, ensuring guest satisfaction and smooth operations.

Responsibilities include driving sales, managing a prize center, training hourly staff, analyzing payouts, and maintaining inventory and reporting to deliver a premier guest experience.

Qualifications

• 1–2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros and Embed knowledge is a plus.

Responsibilities

• Ensure an Excellent Guest Experience.
• Meet & Exceed Arcade Sales Goals.
• Manage Retail-Style Prize Store.
• Hire, Train & Manage Hourly Staff.
• Complete Arcade Audit.
• Analyze Game Payouts.
• High-End Reconciliation.
• Merchandize Prize Store.
• Order Arcade Inventory.
• Organization of Storage Room.
• Price New Items.
• Test Drive.
• Arcade Reporting.

Skills

Management experience

Retail experience

Professional demeanor

Excel

Report analysis

Tools

Meriq

Tripleseat

Vector

Micros

Embed

Job description

Stars and Strikes Family Entertainment Center in Huntsville, AL seeks an Arcade Manager to oversee the fast-paced games room, including arcade, VR, laser tag, and bumper cars, ensuring guest satisfaction and smooth operations.

Responsibilities include driving sales, managing a prize center, training hourly staff, analyzing payouts, and maintaining inventory and reporting to deliver a premier guest experience.