Arcade Operations Lead - Guest Experience & Sales

starsandstrikes; Stone Mountain (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Center in Georgia is seeking an Arcade Manager to oversee our high-volume games room featuring arcade games, virtual reality, laser tag, and bumper cars. You will drive sales, manage a retail prize center, analyze payouts, and lead a team to deliver an exceptional guest experience.

Ideal candidates have 1–2 years of management experience, a friendly professional demeanor, and comfort with reports and Excel.

Qualifications

• 1-2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus.
• Be prepared to manage hourly staff.

Responsibilities

• Ensure an Excellent GuestExperience.
• Meet & Exceed Arcade Sales Goals.
• Manage Retail-Style Prize Store.
• Hire, Train & Manage HourlyStaff.
• Complete ArcadeAudit.
• Analyze Game Payouts.
• HighEndReconciliation.
• Merchandize Prize Store.
• Order Arcade Inventory.
• Organizationof StorageRoom.
• Price NewItems.
• TestDrive.
• ArcadeReporting.

Skills

People Leader

Arcade Expert

Guest service

Excel proficiency

Management experience

Tools

Meriq

Tripleseat

Vector

Micros

Embed software

Job description

Stars and Strikes Family Entertainment Center in Georgia is seeking an Arcade Manager to oversee our high-volume games room featuring arcade games, virtual reality, laser tag, and bumper cars. You will drive sales, manage a retail prize center, analyze payouts, and lead a team to deliver an exceptional guest experience.

Ideal candidates have 1–2 years of management experience, a friendly professional demeanor, and comfort with reports and Excel.