Arcade Attendant

Workstream; Sevierville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Free meal per shift

Free parking

Employee discount 30%

Health benefits after one year

Job summary

PARC Entertainment, LLC's NASCAR SpeedPark in Sevierville, TN is seeking an Arcade Attendant to support daily operations, assist guests with games and prize redemptions, and maintain a clean, safe, and welcoming environment.

Candidates should be ready to multitask in a high-activity arcade, follow policies, and contribute to a fun, family-friendly experience.

Qualifications

• Mission-aligned with PARC’s vision and values.
• Ability to communicate effectively with guests and team members.
• No formal education required.
• Customer service experience preferred.
• Good vision and hearing for arcade environment.

Responsibilities

• Provide a welcoming and positive guest experience.
• Interact professionally with guests and team members.
• Support park operations by assisting guests with game play and prize redemption.
• Operate and monitor arcade games and attractions safely.
• Restock prizes and maintain arcade area cleanliness.
• Assist with opening and closing duties and inventory organization.

Skills

Mission Driven

Relationships

Strong communication skills

Attention to detail

Multitask

Fast-paced environment

Job description

Benefits

Earn up to $300 as a sign-on bonus, referral bonus if you refer a friend, loyalty incentive, free meal per 6-hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service.

Mission

Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.

Park Overview

NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC ("PARC"), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing ("NASCAR"), the park offers exciting side‑side go‑kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family‑oriented entertainment. Guests enjoy fun‑filled family experiences.

Job Purpose

Support daily arcade operations by assisting guests with game play and prize redemption, maintaining a clean and organized environment, and ensuring a safe and enjoyable experience for all guests while following all company policies and procedures.

Key Duties and Responsibilities

Park‑Wide Related Duties

• Provide a welcoming and positive experience for all guests
• Maintain a friendly and professional demeanor while interacting with guests and team members
• Support overall park operations by maintaining awareness of guest needs and service flow
• Communicate guest concerns, operational issues, or safety concerns to leadership as appropriate
• Follow all company policies, procedures, and standards at all times
• Maintain a clean, safe, and organized work environment

Department‑Specific Duties

• Assist guests with prize redemption and arcade game experiences
• Operate and monitor arcade games and attractions in accordance with safety guidelines
• Respond to guest questions and provide assistance in a friendly and professional manner
• Maintain cleanliness and organization of the arcade area, including redemption counters, game areas, and stock rooms
• Restock prizes and supplies and support inventory organization
• Assist with opening and closing duties to ensure readiness for daily operations
• Contribute to a fun, safe, and engaging environment for guests and team members

Skills, Requirements, and Qualifications

• Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values
• Relationships – Ability to communicate effectively and interact positively with guests and team members
• Required Education – None required
• Preferred Experience – Customer service experience preferred
• Specific Vision Requirements – Close vision, distance vision, and ability to adjust focus
• Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and operational sounds, including guest interactions, game audio, alarms, and team communication, in a high‑noise arcade environment
• Special Skills – Strong communication skills, attention to detail, ability to multitask, and ability to work in a fast‑paced environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand for extended periods, walk, and move throughout assigned work areas
• Use hands and fingers to handle equipment and game components; reach with hands and arms as needed
• Bend, stoop, and move quickly during guest service and arcade operations
• Occasionally lift and/or move up to 25 pounds
• Work in indoor environments with high activity and noise levels
• The noise level in the work environment is typically moderate to loud