Admissions Ticket Seller

Workstream; Sevierville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Sign-on bonus up to $300

Referral bonus

Loyalty incentive

Free meal per 6-hour shift

Free parking

30% employee discount

Free/discounted area exchange program

Health benefits after one year

Job summary

NASCAR SpeedPark in Sevierville, Tennessee is hiring for a Guest Services/Admissions role. Provide a welcoming guest experience, assist with admissions purchases, and keep the admissions area clean and ready for guests throughout daily operations.

Responsibilities include operating POS systems, sharing information on promotions, answering guest questions, and supporting park operations while adhering to PARC values. No formal education required; customer service or cash handling preferred.

Qualifications

• Mission-driven with PARC values and guest-first mindset.
• Effective communication with guests and team members.
• Experience in customer service or cash handling preferred.
• Ability to multitask in a fast-paced, dynamic environment.

Responsibilities

• Greet guests and assist with admissions and ticketing.
• Operate POS systems accurately for transactions.
• Share information about promotions and packages to guests.
• Maintain a clean, organized admissions area and assist with opening/closing.

Skills

Mission Driven

Relationships

Communication

Attention to detail

Multitask

Job description

Earn up to $300 as a sign‑on bonus, referral bonus if you refer a friend, loyalty incentive, free meal per 6‑hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service.

Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.

NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC (“PARC”), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing (“NASCAR”), the park offers exciting side‑by‑side go‑kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family‑oriented entertainment. Guests enjoy fun‑filled family experiences. If you are looking for a fast‑paced, fun work environment, NASCAR SpeedPark could be the place for you.

PARC Values: The acronym “PARC” stands for the values of our company: People First, Always Safe, Remember It’s Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.

Job Purpose

Provide a welcoming and efficient guest experience as the first point of contact at NASCAR SpeedPark. Support daily admissions operations by assisting guests with purchases, answering questions, and maintaining a clean, organized, and guest‑ready environment while following all company policies and procedures.

Key Duties and Responsibilities

Park‑Wide Related Duties

• Provide a positive first impression by welcoming guests and maintaining a friendly and professional demeanor
• Support overall park operations by maintaining awareness of guest needs and service flow
• Communicate guest concerns, operational issues, or safety concerns to leadership as appropriate
• Follow all company policies, procedures, and standards at all times
• Maintain a clean, safe, and organized work environment

Department‑Specific Duties

• Assist guests with admissions purchases, including ticket sales, annual credentials, and group bookings
• Operate POS systems accurately and efficiently for all transactions
• Share information about promotions, packages, and special offers to enhance the guest experience
• Respond to guest inquiries and provide assistance throughout their visit
• Follow all cash handling procedures and maintain balanced cash drawers
• Maintain cleanliness and organization of the admissions area
• Support merchandise, group events, and redemption operations as needed
• Assist with opening and closing duties to ensure readiness for daily operations
• Contribute to a safe, fun, and memorable experience for guests and team members

Skills, Requirements, and Qualifications

• Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values
• Relationships – Ability to communicate effectively and maintain positive interactions with guests and team members
• Required Education – None required
• Preferred Experience – Customer service or cash handling experience preferred
• Specific Vision Requirements – Close vision, distance vision, and ability to adjust focus
• Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication in a dynamic environment
• Special Skills – Strong communication skills, attention to detail, ability to multitask, and ability to work in a fast‑paced environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand for extended periods, walk, and move throughout assigned work areas
• Use hands and fingers to handle equipment and operate POS systems; reach with hands and arms as needed
• Bend, stoop, and move quickly as needed during guest service operations
• Occasionally lift and/or move up to 25 pounds
• Work in both indoor and outdoor environments depending on assigned location
• The noise level in the work environment is typically moderate to loud