Human Resources Intern

NASCAR Speedpark Smoky Mountains; Sevierville (TN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Loyalty incentive

Free meal per 6-hour shift

Free parking

30% employee discount

Housing options

Job summary

NASCAR SpeedPark Smoky Mountains in Sevierville, Tennessee is seeking an enthusiastic HR intern to support hiring, onboarding, orientation, employee support, recruitment, and office organization while handling confidential information.

You will gain hands-on experience in HR operations within a fast-paced family entertainment environment, assisting with background checks, employee files, onboarding, and coordination of interviews, while learning cross-training across park operations.

Qualifications

• Requires enrollment in HR/Business/ Psychology related degree program.
• Administrative, customer service, or office experience preferred.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Park-wide duties: maintain professional demeanor with guests and team members.
• Support park operations by addressing employee and operational needs.
• Follow company policies and maintain confidentiality.
• Assist with onboarding paperwork, background checks, and employment documentation.
• Create and organize employee files for new hires.
• Assist with recruiting events and hiring initiatives.
• Administrative tasks: maintain HR office and conference room organization.

Skills

Strong communication skills

Organizational skills

Confidentiality

Multitask in a fast-paced environment

Professionalism

Relationships

Mission driven

Attention to detail

Education

Currently enrolled in a related degree program (HR, Business, Psychology) or related field

Job description

• Earn up to $300 as a sign-on bonus
• referral bonus if you refer a friend
• loyalty incentive
• free meal per 6-hour shift
• free parking
• 30% employee discount
• free/discounted area exchange program
• and opportunity to earn health benefits after one year of service

HOUSING:

Subject to availability. We partner with Southern Hospitality Internship Program to connect interns with local housing options during the course of your internship, and to involve our interns with business and leadership development opportunities.

OUR PARC MISSION:

We strengthen families and communities by creating and operating special places where magical moments become treasured memories.

NASCAR SpeedPark:

PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC ("PARC"), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing ("NASCAR"), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you.

PARC Values:

The acronym "PARC" stands for the values of our company: People First, Always Safe, Remember It's Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.

Job Purpose:

Provide administrative and operational support to the Human Resources department by assisting with hiring, onboarding, orientation, employee support, recruiting, and office organization while maintaining confidentiality and following all company policies, procedures, and standards.

Key Duties And Responsibilities

Park-Wide Related Duties

• Maintain a professional, welcoming, and team-focused demeanor while interacting with guests and team members
• Support overall park operations by maintaining awareness of employee and operational needs
• Communicate concerns or operational issues to leadership as appropriate
• Follow all company policies, procedures, and standards at all times
• Maintain a clean, safe, and organized work environment
• Maintain confidentiality regarding employee and company information

Department-Specific Duties – Hiring and Recruiting Support

• Review employment applications and assist with candidate communication and scheduling
• Prepare interview schedules and interview materials for management
• Welcome interview candidates and assist with pre-interview processes
• Assist with onboarding paperwork, background checks, ID collection, and employment documentation
• Create and organize employee files for new hires
• Assist with recruiting events and hiring initiatives

Department-Specific Duties – Orientation and Onboarding Support

• Complete preparation and setup for orientation classes, including materials and supplies
• Learn orientation process and complete classes
• Monitor onboarding completion and communicate reminders to new hires as needed

Department-Specific Duties – Employee Support

• Assist team members with uniforms, nametags, and general HR-related questions
• Support employee engagement activities and monthly celebrations
• Assist with coaching conversations and employee communication as appropriate

Department-Specific Duties – Administrative and Organization

• Complete I-9/E-Verify forms, employee records, and other HR documentation
• Maintain organized and accurate employee files and records
• Maintain cleanliness and organization of the HR office and conference room
• Assist with package distribution, email communication, spreadsheets, and administrative projects

Department-Specific Duties – International Students

• Assist with arrival processes and onboarding support for J-1 international students
• Assist with J-1 orientations and communication regarding documentation and general questions

Training & Development

• Gain hands-on experience in human resources operations within a fast-paced family entertainment environment
• Learn recruiting, interviewing, onboarding, and orientation processes
• Develop professional communication, organizational, and administrative skills
• Gain exposure to employee relations, coaching conversations, and workplace professionalism
• Learn proper handling of confidential employee records and HR documentation
• Assist with HR systems, spreadsheets, filing systems, and operational workflows
• Support international student onboarding and communication processes
• Develop time management, multitasking, and problem-solving skills in a dynamic work environment
• Participate in cross-training opportunities to gain understanding of overall park operations and team support functions

Skills, Requirements, And Qualifications

• Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values
• Relationships – Ability to communicate effectively and maintain positive interactions with guests and team members
• Required Education – Currently enrolled in a related degree program such as Human Resources, Business, Psychology, or related field preferred
• Preferred Experience – Administrative, customer service, or office experience preferred
• Specific Vision Requirements – Close vision, distance vision, and the ability to adjust focus
• Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and workplace interactions, including meetings, phone conversations, orientation presentations, and team member communication, in a professional office environment
• Special Skills – Strong communication skills, organizational skills, attention to detail, professionalism, confidentiality, and ability to multitask in a fast-paced environment

PHYSICAL DEMANDS:

• Stand, walk, and move throughout office and park areas during daily operations
• Use hands and arms to handle paperwork, office supplies, computers, and equipment
• Bend, stoop, reach, and lift materials as needed during office organization and orientation setup
• Occasionally lift and/or move up to 25 pounds
• Work in indoor office environments and occasionally throughout operational park areas
• The noise level in the work environment is typically moderate

Welcome to NASCAR SpeedPark, the official family fun park of NASCAR in Sevierville, Tennessee. Our guests have voted us the #1 spot for go-karting in the region for the fifth year in a row. Our team members are a key part of our success, as they keep the focus on people first, always being safe, remembering that it's fun and our team members are committed to excellence. Our eight go-kart tracks offer racing thrills for all ages and skill levels. There is plenty of fun family and thrill rides and 36 holes of mini golf. We offer an unlimited ride wristband that allows our guests to exit and reenter the park all day. They can enjoy the SpeedDome Arcade and our virtual reality experience to make it a perfect day. We are The Best Deal in the Smokies, with the best team focused on creating magical moments that become treasured memories! Join us and work hard, learn skills, have fun and make treasured memories.