Arborist Account Manager

Joshua Tree Experts; Salt Lake City (UT); On-site; USD 55,000 - 85,000; Full time

Job summary

Joshua Tree Experts in Salt Lake City is seeking an Arborist Account Manager to lead high-volume B2B sales in tree care and plant health services. You will estimate job costs, propose contracts, coordinate with crews, and ensure client satisfaction from initial proposal through project completion.

Ideal candidates have 4–5 years arboriculture experience, ISA Arborist certification (a plus), strong communication, and proven ability to build relationships and close deals.

Qualifications

• High school diploma required.
• 4–5 years working knowledge of arboriculture.
• ISA Arborist certification is a huge plus but not required.
• Strong sales, prospecting, and communication skills.
• Excellent customer service and organizational abilities.

Responsibilities

• Estimate time and costs for crews; prepare proposals.
• Conduct site inspections to prepare proposals.
• Build and maintain long-term client relationships with timely follow-ups.
• Coordinate with marketing and office staff; schedule work.
• Set up crews and ensure job completion to client satisfaction.
• Follow up with customers after job completion to address concerns and obtain referrals.

Skills

Consultative sales

Estimating & budgeting

Negotiation

Customer service

Multitasking & organization

Education

High school diploma

ISA Arborist certification

Tools

CRM software

Excel

Job description

Are you a high volume B2B Sales Professional and looking to make a change?

Join us at Joshua Tree Experts, Salt Lake City's premier tree care company, as we are now accepting applications from qualified and skilled Arborist Account Managers. This pivotal role offers a golden opportunity to apply your expertise in Tree and Plant Health Care while enjoying an exceptional career and rewarding earning potential.

The Arborist Account Manager position is not just a job; it's a year-round adventure filled with challenges and rewards.

Bring your knowledge and experience in tree care, tree evaluation, plant health care (PHC), and industry-approved practices to the forefront. We are seeking your hands‑on proficiency in estimating and marketing tree services, along with a keen insight into the logistical essentials needed for the triumph of arboricultural practices.

As the Arborist Account Manager, your main responsibilities include:

• Using consultative sales techniques for sales prospecting and building lasting business relationships
• Proposing job costs and providing timely estimates to both prospects and clients
• Negotiating contracts and collaborating with office staff to schedule work
• Creating work orders and instructing crews on key job scope elements to ensure client expectations are met
• Setting up crews, communicating ongoing work, and ensuring job completion to client satisfaction
• Following up with customers promptly after job completion to address any concerns and ensure satisfaction
• Obtaining referrals, networking with peers, and actively seeking new business opportunities
• Demonstrating ethical behavior, integrity, and promoting a positive Company culture as a role model.
• Continuously engaging in prospecting for new business opportunities.

Essential Functions:

• Accurately estimate time and costs for crews performing pruning, removal, cabling, stump grinding, and plant health tasks.
• Conduct site inspections to prepare proposals.
• Build and maintain long‑term client relationships with timely follow‑ups.
• Maintain a neat, clean, and professional appearance on customers' properties, following the Joshua Tree Experts Sales Standard.
• Collaborate with the marketing team to develop and implement marketing campaigns and initiatives.
• Attend industry events and conferences to build relationships and promote the Joshua Tree Experts brand.
• Maintain a comprehensive understanding of Joshua Tree Experts services and the competitive landscape.

Knowledge and Requisite Skills/Abilities:

• Knowledge of tree identification and plant health care, including insect and disease management.
• ISA Certified Arborist certification
• Effective pricing of tree care recommendations and other services.
• Proven sales track record with the ability to meet sales goals.
• Excellent customer service, telephone etiquette, and organizational skills.
• Ability to multitask, prioritize, identify problems, and collaborate on solutions.
• Attention to detail, analytical skills, and basic computer and math proficiency.
• Strong listening, verbal, and written communication skills.
• Reliable, self‑motivated, with a positive and upbeat attitude.

Minimum Qualifications:

• High school diploma.
• 4 - 5 years working knowledge of arboriculture.
• ISA Certification Certified as an Arborist is a huge plus, but not required
• Customer service, prospecting, and communication skills.
• Strong persuasion, negotiation, and closing skills.
• Flexibility to work varying hours to meet job demands.
• Valid driver's license.

Discover the endless possibilities that lie ahead with us! At Joshua Tree Experts, we firmly believe that the brilliance of our future is shaped by the exceptional talent within our team. If you yearn to be recognized for your hard work, thrive in an environment where you can contribute with minimal supervision, and aspire to make a real impact both for your company and the clients you serve.