AR Specialist: Collections & Billing Pro

Real Floors, Inc.; Irving (TX); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Real Floors, Inc. is seeking an Accounts Receivable (AR) Specialist to manage collections for our multifamily client base and resolve billing issues. You will report to the AR Manager and work closely with sales and customer service to reduce delinquency.

The ideal candidate has 1+ years in collections, strong communication skills, and proficiency with Google Workspace and Microsoft Office. This on-site role offers steady hours, team collaboration, and growth within the company.

Qualifications

• Experience: 1+ years in related AR or collections work.
• Strong written and verbal communication skills.
• Ability to work independently in a fast-changing environment.
• Proficient with Google Workspace and Microsoft Office including Excel/Outlook/Word; video conferencing.
• Attention to detail with strong organizational skills.
• Proactive problem solving and collaboration with team.

Responsabilités

• Account Management: Review open accounts and initiate collection efforts.
• Customer Relations: Conduct outbound collection calls with professionalism, focusing on maintaining and enhancing customer relationships.
• Issue Resolution: Address billing problems and disputes promptly, prioritizing customer service.
• Payment Collection: Collect customer payments by due dates with accurate processing.
• Problem Identification: Identify delinquency issues and discuss resolutions with management.
• Monitoring and Reporting: Review accounts and collection reports, follow up on payment arrangements.
• Correspondence: Prepare and mail payment reminders to customers.
• Collaboration: Coordinate with sales and customer service teams on collections.
• Adaptability: Take on additional duties as needed to support the team.

Connaissances

Communication

Independence

Attention to detail

Initiative

Collaboration

Problem solving

Outils

Google Workspace

Microsoft Office

Excel

Video conferencing

Description du poste

Real Floors, Inc. is seeking an Accounts Receivable (AR) Specialist to manage collections for our multifamily client base and resolve billing issues. You will report to the AR Manager and work closely with sales and customer service to reduce delinquency.

The ideal candidate has 1+ years in collections, strong communication skills, and proficiency with Google Workspace and Microsoft Office. This on-site role offers steady hours, team collaboration, and growth within the company.