Accounts Receivable (AR) Specialist

Real Floors, Inc.; Irving (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Real Floors, Inc. is seeking an Accounts Receivable (AR) Specialist to manage collections for our multifamily client base and resolve billing issues. You will report to the AR Manager and work closely with sales and customer service to reduce delinquency.

The ideal candidate has 1+ years in collections, strong communication skills, and proficiency with Google Workspace and Microsoft Office. This on-site role offers steady hours, team collaboration, and growth within the company.

Formación

• Experience: 1+ years in related AR or collections work.
• Strong written and verbal communication skills.
• Ability to work independently in a fast-changing environment.
• Proficient with Google Workspace and Microsoft Office including Excel/Outlook/Word; video conferencing.
• Attention to detail with strong organizational skills.
• Proactive problem solving and collaboration with team.

Responsabilidades

• Account Management: Review open accounts and initiate collection efforts.
• Customer Relations: Conduct outbound collection calls with professionalism, focusing on maintaining and enhancing customer relationships.
• Issue Resolution: Address billing problems and disputes promptly, prioritizing customer service.
• Payment Collection: Collect customer payments by due dates with accurate processing.
• Problem Identification: Identify delinquency issues and discuss resolutions with management.
• Monitoring and Reporting: Review accounts and collection reports, follow up on payment arrangements.
• Correspondence: Prepare and mail payment reminders to customers.
• Collaboration: Coordinate with sales and customer service teams on collections.
• Adaptability: Take on additional duties as needed to support the team.

Conocimientos

Communication

Independence

Attention to detail

Initiative

Collaboration

Problem solving

Herramientas

Google Workspace

Microsoft Office

Excel

Video conferencing

Descripción del empleo

Position:Accounts Receivable (AR) Specialist

Location: Dallas/Ft. Worth (Irving), TX

Job Id:2273

# of Openings:1

JOB TITLE: Accounts Receivable (AR) Specialist

REPORTS: AR Manager

JOB TYPE: Full-Time | Monday-Friday | 8:00AM-5:00PM

COMPANY OVERVIEW:

We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!

JOB OVERVIEW:
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.

RESPONSIBILITIES:

• Account Management: Review open accounts and initiate collection efforts.
• Customer Relations: Conduct outbound collection calls with professionalism, focusing on maintaining and enhancing customer relationships.
• Issue Resolution: Address billing problems and disputes promptly, prioritizing excellent customer service.
• Payment Collection: Collect customer payments in accordance with due dates, ensuring timely and accurate transactions.
• Problem Identification: Identify and discuss account delinquency issues with management for resolution.
• Monitoring and Reporting: Review assigned accounts and collection reports, providing timely follow-up on payment arrangements.
• Correspondence: Prepare and mail correspondence to customers to encourage payment of delinquent accounts.
• Collaboration: Coordinate collection efforts with internal colleagues, such as sales representatives and customer service.
• Adaptability: Embrace flexibility and tackle additional duties as assigned, contributing to the success of the team

QUALIFICATIONS

• Experience: Preferably 1+ years of related experience.
• Communication Skills: Strong written and verbal communication skills, with the ability to solve problems and think critically.
• Independence: Ability to work independently and adapt to a fast-changing environment.
• Technical Proficiency: Proficiency in Google Workspace, Microsoft Office (including Excel, Word, Outlook), and video conferencing programs.
• Attention to Detail: Keen eye for accuracy, coupled with self-motivation and organizational skills.
• Initiative: Proactive problem solver who takes initiative to identify, research, and resolve issues.
• Collaboration: Willingness to help others and work collaboratively to solve problems effectively.

Real Floors: We Live “Got-Your-Back-Ability” Every Day!

NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.

Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Our Company’s Most Valuable Resource is Our People

We believe in building partnerships with our customers. We pride ourselves on meeting commitments, solving problems, and staying plugged in to what’s happening on every job.

GotYourBackAbility™ is a trademarked phrase used by Real Floors to represent our core values of teamwork, mutual respect, and unwavering support for our team, subcontractors, and clients.

A leader in the multifamily flooring industry since 1987, Real Floors has the experience and resources to expertly deliver flooring installation, replacement and repair across 30 major US markets. We strive to build long-term relationships with each client to not only serve each community and its residents but to reach our mutual objectives as partners. Real Floors and Arbor clients can visit our secure online portal 24 hours per day, 7 days per week to schedule installations and repairs, track unit history, create estimates, complete prorate statements, rate installers and more.