AR Specialist: Relationship-Driven Billing & Collections

City-Wide-Facility-Solutions; Covington (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

City Wide Facility Solutions in Covington, KY is seeking an Accounts Receivable Specialist who thrives on accuracy and customer relationships. You will manage billing, collections outreach, and reconcile accounts to support the company’s financial health.

You’ll work across Accounting, Operations, and Sales to resolve billing issues, post payments, and prepare AR reports. Previous AR experience and a strong Excel background are required, with a high school diploma or GED.

Qualifications

• 5+ years of Accounts Receivable and collections experience.
• Strong understanding of billing, payment processing, and account reconciliation practices.
• Excellent communication skills with the ability to professionally manage customer relationships and collections conversations.
• Strong attention to detail with outstanding organizational and time management skills.

Responsibilities

• Manage accounts receivable activities, including payment tracking, account monitoring, and collections outreach.
• Serve as a primary point of contact for customer billing questions and account inquiries.
• Process customer contract billing and maintain accurate customer account records.
• Post cash receipts, bank deposits, and customer payments accurately and timely.
• Prepare accounts receivable reports, account analyses, and other financial documentation.
• Collaborate with Accounting, Operations, and Sales teams to resolve billing issues and support customer satisfaction.
• Assist with month-end reconciliations, annual audits, and special accounting projects.
• Identify opportunities to improve processes and support electronic payment initiatives.

Skills

Accounts Receivable

Collections

Customer communication

Detail orientation

Time management

Education

High School Diploma or GED

Tools

Microsoft Excel

ERP systems

CRM systems

Job description

City Wide Facility Solutions in Covington, KY is seeking an Accounts Receivable Specialist who thrives on accuracy and customer relationships. You will manage billing, collections outreach, and reconcile accounts to support the company’s financial health.

You’ll work across Accounting, Operations, and Sales to resolve billing issues, post payments, and prepare AR reports. Previous AR experience and a strong Excel background are required, with a high school diploma or GED.