AR Specialist - Cash Application & Collections

AWP Safety, Inc; North Canton (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health Savings Plan

Paid Time Off

Paid Holidays

Life Insurance

Job summary

AWP Safety in Northeast Ohio is seeking a Customer Relations & Accounts Receivable Account Specialist to ensure timely cash postings, reduce delinquent accounts, and resolve payment issues. You will work with the Customer Relations team to communicate with customers and internal teams while maintaining accurate daily cash applications.

Qualified candidates have a high school diploma, 1–3 years in cash application or accounting, strong customer service, and solid MS Office skills.

Qualifications

• High school diploma or GED required.
• 1–3 years experience in cash application, banking and accounting.
• Strong customer service skills.
• Basic knowledge of accounting principles and terminology; strong math skills.
• Excellent verbal and written communication.
• Intense focus on accuracy and attention to detail; organized.
• Problem-solving and critical thinking skills.
• Outgoing & assertive personality—not afraid to approach individuals.
• Proficiency with Microsoft Office Suite (Excel, Word).
• Experience with D365, Great Plains, Salesforce, Prelude, Sage 300 or QuickBooks preferred.

Responsibilities

• Process daily cash postings accurately and timely.
• Review receivables and coordinate payment resolution.
• Communicate with customers and internal units about collections.
• Collaborate within the Customer Relations team to complete tasks quickly.
• Reduce delinquency for assigned accounts to meet goals.
• Facilitate invoice dispute resolution discussions with customers and Field teams.
• Engage management when needed to accelerate collections.
• Maintain effective relationships with customers and colleagues.
• Participate in training and perform other duties as assigned.

Skills

Customer service

Attention to detail

Verbal & written communication

Problem-solving

Critical thinking

Organized

Math skills

MS Office

Education

High School Diploma or GED

Tools

Microsoft D365

Microsoft Great Plains

Salesforce

Prelude

Sage 300

QuickBooks

Excel

Job description

AWP Safety in Northeast Ohio is seeking a Customer Relations & Accounts Receivable Account Specialist to ensure timely cash postings, reduce delinquent accounts, and resolve payment issues. You will work with the Customer Relations team to communicate with customers and internal teams while maintaining accurate daily cash applications.

Qualified candidates have a high school diploma, 1–3 years in cash application or accounting, strong customer service, and solid MS Office skills.