AR Specialist – Cash Flow & Customer Care

AWP Safety, Inc; North Canton (CT); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401(k)

Paid time off

Life insurance

Long-term disability

HSA/FSA

Paid holidays

Job summary

AWP Safety is seeking a Customer Relations & Accounts Receivable Account Specialist to support delinquent accounts, coordinate payment resolutions, and manage daily cash applications. This role collaborates across teams to ensure timely and accurate processing, with a focus on reducing receivables and maintaining strong customer communications.

The ideal candidate has 1–3 years of relevant experience, solid math and accounting basics, and proficiency in Microsoft Office and accounting software;

Qualifications

• 1–3 years experience in cash application, banking or accounting.
• Strong customer service skills and communication
• Basic knowledge of accounting principles and terminology; strong math skills
• Accurate, detail oriented and organized with problem-solving ability
• Proficiency with Microsoft Office; familiarity with ERP/accounting software

Responsibilities

• Apply daily cash timely and accurately
• Review customer receivables and coordinate payment resolution
• Communicate with customers and internal units regarding collection issues
• Collaborate with Customer Relations team to complete tasks
• Reduce delinquency for assigned accounts to meet goals
• Facilitate invoice dispute resolution discussions
• Escalate to management to accelerate collection processes
• Maintain cooperative relationships with customers

Skills

Customer service

Communication

Attention to detail

Problem solving

Excel

Word

Microsoft Office

D365

Sage 300

QuickBooks

Salesforce

Education

High school diploma or GED

Tools

Microsoft Office Suite

Microsoft D365

Microsoft Great Plains

Salesforce

Prelude

American Contractor

Sage 300

QuickBooks

Job description

AWP Safety is seeking a Customer Relations & Accounts Receivable Account Specialist to support delinquent accounts, coordinate payment resolutions, and manage daily cash applications. This role collaborates across teams to ensure timely and accurate processing, with a focus on reducing receivables and maintaining strong customer communications.

The ideal candidate has 1–3 years of relevant experience, solid math and accounting basics, and proficiency in Microsoft Office and accounting software;