AR Services Supervisor – Healthcare Billing & HIPAA

Med-Metrix, LLC; New Jersey; Remote; USD 65,000 - 90,000; Full time

Job summary

Med-Metrix, LLC is seeking a Supervisory role for Accounts Receivable Services in New Jersey. The position oversees daily AR operations, staff training, QA, and productivity reporting while upholding HIPAA and security standards.

Strong communication and healthcare billing experience are essential to ensure timely collections and policy compliance. You will lead a team, coordinate follow-ups, and maintain confidential PHI handling.

Qualifications

• 3+ years experience in hospital business office setting or similar setting.
• Experience in Hospital/Facility billing and Home Infusion billing.
• Ability to work well individually and in a team environment.
• Must be reliable, responsible, goal oriented and flexible.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal skills and ability to communicate well at all levels of the organization.
• Strong problem solving and creative skills with sound judgment and timely analysis.
• High integrity and dependability with urgency and results orientation.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and coordinate follow ups to ensure equitable work and timely collections.
• Perform weekly QA reviews of the AR team’s work.
• Review staff productivity reports weekly.
• Provide weekly productivity updates to the AR Analyst.
• Assist/resolve external and internal client inquiries.
• Prepare and maintain routine reports/logs.
• Maintain knowledge of healthcare issues and regulations.
• Identify issues and escalate for resolution with management.
• Provide training, monitoring, feedback and disciplinary actions as needed.
• Maintain professional conduct and confidentiality at all times.
• Monitor team attendance and PTO usage.
• Perform other duties as assigned.
• Ensure remote access is disabled for terminated/transferred employees promptly.
• Ensure HIPAA policy compliance and train reports.
• Handle PHI per HIPAA standards and enforce policy for reports.
• Limit PHI viewing to minimum necessary.

Skills

Teamwork

Communication

Problem solving

Attention to detail

Integrity

Time management

Written and verbal communication

Tools

Microsoft Office Suite

Job description

Med-Metrix, LLC is seeking a Supervisory role for Accounts Receivable Services in New Jersey. The position oversees daily AR operations, staff training, QA, and productivity reporting while upholding HIPAA and security standards.

Strong communication and healthcare billing experience are essential to ensure timely collections and policy compliance. You will lead a team, coordinate follow-ups, and maintain confidential PHI handling.