AR Services Manager - Client Success & Compliance

Med-Metrix; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Med-Metrix is seeking a Manager of Accounts Receivable Services to lead the AR team, oversee daily activities, train staff, and maintain client relationships. The role focuses on timely, accurate account management while ensuring adherence to policies and HIPAA regulations.

The position requires a Bachelor’s degree and 5+ years in hospital business office settings, with strong problem-solving and communication skills. Occasional travel to Med-Metrix locations and client sites is expected.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years’ experience in a hospital business office setting or similar setting.
• Must be reliable, responsible, goal oriented and flexible.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal skills, ability to communicate well at all levels of the organization.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results oriented.
• Excellent written and verbal communication skills required.

Responsibilities

• Monitors client inventory and insures that accounts are worked timely and accurately and collection goals are met.
• Monitors and coordinates follow up activities to ensure work assignments are equitable.
• Insures that their team meets established quality and productivity standards and that necessary steps are taken to address those not meeting the standards.
• Insures that their supervisors are performing timely and accurate productivity and quality monitoring according to the department’s established policies.
• Insures that client specific policies and procedures are documented and followed by the team.
• Monitor’s client AR and proactively takes action to address any areas that are below acceptable standards.
• Provide assistance/resolution to external and internal client inquiries.
• Prepares and maintains reports or logs as required.
• Assists with the preparation of monthly client reporting.
• Regularly monitors Smartfeed assignments in the MPower Workflow system and insures that accounts are appropriately assigned to Smartfeeds.

Skills

Bachelor’s degree

5+ years experience

MS Office

Interpersonal skills

Problem solving

Integrity

Communication skills

Education

Bachelor’s degree or equivalent

Job description

Med-Metrix is seeking a Manager of Accounts Receivable Services to lead the AR team, oversee daily activities, train staff, and maintain client relationships. The role focuses on timely, accurate account management while ensuring adherence to policies and HIPAA regulations.

The position requires a Bachelor’s degree and 5+ years in hospital business office settings, with strong problem-solving and communication skills. Occasional travel to Med-Metrix locations and client sites is expected.