AR&R Surgical Education Specialist

Becton Dickinson NA; Baltimore (MD); On-site; USD 105,000 - 168,000; Full time

Job summary

BD is seeking a Procedural Specialist to promote AR&R products through clinical support and education within a defined geographic area. You will train physicians and hospital staff, coordinate field-level training, and build strong relationships with surgeons, nurses, and OR staff.

Responsibilities include coordinating case support, maintaining equipment and vehicle, and processing reports. On-site collaboration is emphasized with required in-office presence, and vaccination policy may apply.

Qualifications

• Education and training of physicians and hospital staff on AR&R products.
• Coordinate and support clinical cases and in-servicing.
• Maintain relationships with surgeons, nurses, and OR staff.

Responsibilities

• Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
• Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.
• Establishes and maintains relationships with customers (surgeons, PA's, general surgery coordinator, OR manager, nurses, scrub techs), hospitals and physicians. Obtains new users and applications for company products and services.
• Observes and reports market trends which affect AR&R sales, service and product development.
• Maintains relationships with the Region Manager, Territory Managers, ATMs and customers.
• Represents BD in accordance with policies and procedures.
• Processes customer complaints and returns in accordance with established procedures and policy.
• Maintains company automobile and company property.
• Complete and processes BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies.
• Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager.
• Other duties as required.

Skills

Clinical education

Customer training

Relationship building

Education

Degree level qualification

Job description

BD is seeking a Procedural Specialist to promote AR&R products through clinical support and education within a defined geographic area. You will train physicians and hospital staff, coordinate field-level training, and build strong relationships with surgeons, nurses, and OR staff.

Responsibilities include coordinating case support, maintaining equipment and vehicle, and processing reports. On-site collaboration is emphasized with required in-office presence, and vaccination policy may apply.