AR & Contracts Coordinator - Onboarding & Cash Flow

Carver Companies; City of Albany (NY); On-site; USD 34,000 - 48,000; Full time

Job summary

Carver Companies in Albany, NY is seeking a Collections & Contracts Coordinator to join our Finance team. This full-time role combines vendor onboarding, contract execution, and accounts receivable collections to help maintain cash flow and compliance.

You will work closely with the Treasurer and Sales and Operations to ensure accurate contracts, payment documents, and auditable records, while managing aging reports and responding to payment inquiries.

Qualifications

• High school diploma or equivalent required; Associate or Bachelor's degree in Accounting, Finance, HR, or related field preferred.
• Experience in accounts receivable, contract administration, sales operations, or related Administrative/finance role.
• Strong organizational skills with ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, especially in customer-facing interactions.
• High attention to detail and accuracy in documentation and data handling.

Responsibilities

• Coordinate with Commercial Sales Administrator to collect onboarding paperwork for new commercial customers (applications, credit documents, W-9s, certificates of insurance).
• Partner with the commercial sales team to ensure contract terms, billing requirements, and customer information are accurate and up to date.
• Evaluate customer creditworthiness and assist in establishing or updating credit limits.
• Maintain organized, audit-ready documentation for contracts, onboarding materials, remittances, payment confirmations, and customer correspondence.
• Verify incoming bank payments, ensure proper allocation, and capture remittance information for AR posting and reconciliation.
• Lead proactive AR collections communication with customers, monitor aging reports and follow up on overdue accounts.
• Track and document all customer communications and payment commitments.
• Escalate collection issues to the Treasurer or stakeholders when necessary.
• Reconcile customer accounts and resolve payment discrepancies or billing disputes with sales/operations.
• Support audits, compliance reviews, cash flow forecasting, and AR performance metrics.

Skills

Organizational skills

Excellent communication

Attention to detail

Microsoft Office proficiency

ERP/CRM familiarity

Education

High school diploma or equivalent

Associate or Bachelor’s in Accounting/Finance or related

Tools

Microsoft Office Suite

ERP/CRM systems

Job description

Carver Companies in Albany, NY is seeking a Collections & Contracts Coordinator to join our Finance team. This full-time role combines vendor onboarding, contract execution, and accounts receivable collections to help maintain cash flow and compliance.

You will work closely with the Treasurer and Sales and Operations to ensure accurate contracts, payment documents, and auditable records, while managing aging reports and responding to payment inquiries.