AR Collections & Contracts Specialist

Carver Companies Payroll LLC; City of Albany (NY); Sur place; USD 34 000 - 48 000; Plein temps

Résumé du poste

Carver Companies Payroll LLC in Albany, NY seeks a Collections & Contracts Coordinator to own onboarding, contract execution, document management, and AR collections to help ensure timely cash flow.

Reporting to the Treasurer, you will maintain audit-ready records, verify payments, and support vendor communications. This role requires strong organization, detail orientation, and proficiency with MS Office and ERP/CRM systems, in a professional office setting.

Qualifications

• Experience in accounts receivable or contract administration.
• Experience in sales operations or related administrative/finance role.
• Ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication, especially with customers.
• Strong attention to detail and accuracy in documentation.
• Proficiency with Microsoft Office and familiarity with ERP/CRM systems.
• Comfortable owning processes and solving problems in evolving situations.
• Sound judgment and discretion with confidential information.

Responsabilités

• Coordinate onboarding paperwork for new commercial customers (applications, credit docs, W-9s, COIs).
• Ensure contract terms and billing requirements are accurate and up to date.
• Evaluate customer creditworthiness and set or adjust credit limits.
• Maintain audit-ready contract and onboarding documentation.
• Verify bank payments and allocate remittances for AR posting.
• Lead AR collections communications and monitor aging accounts.
• Document all customer communications and payment commitments.
• Escalate collection issues to finance leadership as needed.
• Reconcile customer accounts and resolve payment discrepancies.
• Support audits, cash flow forecasting, and AR metrics.
• Provide administrative support for finance projects.

Connaissances

Organizational skills

Written and verbal communication

Attention to detail

Microsoft Office Suite

ERP/CRM familiarity

Process ownership

Discretion with confidential info

Formation

High school diploma or equivalent

Associate's or Bachelor's degree in Accounting/Finance/HR or related field preferred

Outils

Microsoft Office

ERP/CRM systems

Description du poste

Carver Companies Payroll LLC in Albany, NY seeks a Collections & Contracts Coordinator to own onboarding, contract execution, document management, and AR collections to help ensure timely cash flow.

Reporting to the Treasurer, you will maintain audit-ready records, verify payments, and support vendor communications. This role requires strong organization, detail orientation, and proficiency with MS Office and ERP/CRM systems, in a professional office setting.