AR Collections Specialist: Negotiations & Cash Flow

Fortune Fish & Gourmet; Union (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Qualifications

• Associates degree or equivalent required.
• At least three years of Accounts Receivable, Collections, Credit or related accounting experience.
• Proven negotiation skills and ability to resolve collection issues via direct calls.
• Strong work ethic with ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook; Dynamics BC a plus.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Skills

Accounts Receivable

Collections

Customer communication

Negotiation

Excel

Word

Dynamics 365/BC

Education

Associate degree or equivalent

Tools

Microsoft Dynamics BC

Excel

Outlook

Job description