AR Collections Specialist: Master Negotiations & Disputes

Fortune International, Llc; Union (NJ); On-site; USD 27,000 - 33,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Union, NJ. This full-time clerical role requires managing customer accounts, collecting on invoices, and maintaining accurate financial records. A strong negotiator with attention to detail will thrive in this fast-paced environment.

Ideal candidate has an Associates degree or equivalent and at least three years in AR/collections, with proficiency in Microsoft Office and ERP systems. Equal opportunity employer.

Qualifications

• Associates Degree or equivalent.
• At least three years of AR/Collections/Credit experience.
• Proven negotiation skills with direct customer contact.
• Proficiency in Excel, Word, Outlook; Dynamics a plus.
• Strong teamwork within an accounting environment.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain and manage customer accounts and relationships.
• Investigate and resolve payment disputes and account discrepancies.
• Monitor payment trends and identify potential collection risks.
• Document communications and collection activities in the ERP system.
• Coordinate with Sales to ensure AR activities comply with protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Skills

Negotiation

Work Ethic

Teamwork

Education

Associate degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Dynamics 365/Business Central

Job description

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Union, NJ. This full-time clerical role requires managing customer accounts, collecting on invoices, and maintaining accurate financial records. A strong negotiator with attention to detail will thrive in this fast-paced environment.

Ideal candidate has an Associates degree or equivalent and at least three years in AR/collections, with proficiency in Microsoft Office and ERP systems. Equal opportunity employer.