AR Collections Specialist: Negotiations & Payments

Fortune-International,-LLC; Bensenville (IL); On-site; USD 37,000 - 45,000; Full time

Job summary

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Specialist. You will manage customer accounts, ensure timely invoice collection, and maintain accurate financial records.

The role requires strong negotiation and communication skills to balance collection goals with positive customer relationships. The ideal candidate has at least three years of AR/Collections or related accounting experience, plus proficiency with Microsoft Office and ERP systems; Microsoft

Qualifications

• At least three years of accounts receivable, collections, credit, or related accounting experience.
• Strong verbal communication and negotiation skills are required.
• Proficient in Microsoft Office (Excel, Word, Outlook); Microsoft Dynamics Business Central a plus.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure documentation of communications and collection activities within the ERP system.
• Assist with year-end audits.

Job description

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Specialist. You will manage customer accounts, ensure timely invoice collection, and maintain accurate financial records.

The role requires strong negotiation and communication skills to balance collection goals with positive customer relationships. The ideal candidate has at least three years of AR/Collections or related accounting experience, plus proficiency with Microsoft Office and ERP systems; Microsoft