Wholesale & Restaurant AR Collections Specialist

Fortune International, Llc; Boston (MA); On-site; USD 30,000 - 35,000; Full time

Job summary

Fortune Fish & Gourmet in Boston, MA is seeking an AR/Collections Specialist to manage customer accounts and ensure timely invoice collections. The role requires five years of AR/collections/credit experience, strong negotiation and communication skills, and proficiency with Microsoft Office and Dynamics 365 Business Central.

You will handle high-volume calls, disputes, and provide reporting while maintaining excellent customer relationships and aiding year-end processes.

Qualifications

• Minimum five years of Accounts Receivable, Collections or credit experience.
• Experience with B2B distribution accounts and large restaurant/retail customers preferred.
• Strong negotiation, communication and problem-solving skills.

Responsibilities

• Manage high-volume outbound collections calls and negotiate payment terms.
• Maintain professional relationships with wholesale and restaurant accounts.
• Investigate payment disputes and resolve account discrepancies.
• Monitor payment trends and identify collection risks.
• Document communications and collection actions in the ERP system.
• Collaborate with Sales to ensure AR activities follow protocol.
• Prepare reports for Collections Supervisor and assist year-end audits.

Skills

Accounts Receivable

Collections

Credit

Negotiation

Communication

Attention to Detail

Tools

Microsoft Dynamics Business Central

Excel

Word

Outlook

Job description

Fortune Fish & Gourmet in Boston, MA is seeking an AR/Collections Specialist to manage customer accounts and ensure timely invoice collections. The role requires five years of AR/collections/credit experience, strong negotiation and communication skills, and proficiency with Microsoft Office and Dynamics 365 Business Central.

You will handle high-volume calls, disputes, and provide reporting while maintaining excellent customer relationships and aiding year-end processes.