AR Collections Specialist: Negotiate Payments & Relations

Fortune-International,-LLC; Riverside (MO); On-site; USD 56,000 - 69,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist to manage customer accounts and ensure timely collection of invoices in Riverside, MO. The role requires strong negotiation and communication skills, with experience handling a large portfolio and maintaining accurate financial records.

Responsibilities include high-volume calls, dispute resolution, and payment arrangements. Proficiency with ERP systems and MS Office is essential; a minimum of three years in AR or

Qualifications

• At least three years of AR, collections, credit, or related accounting experience.
• Proven negotiation skills with direct customer contact.
• Strong verbal communication and attention to detail.
• Proficiency with ERP systems and MS Office (Excel, Word, Outlook).

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions.
• Maintain customer relationships and manage accounts.
• Investigate and resolve payment disputes and discrepancies.
• Monitor payment trends and identify collection risks.
• Document communications and collection activities in the ERP system.
• Coordinate with Sales to ensure AR processes align with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Perform other duties as assigned.

Skills

Negotiation skills

Communication

Attention to detail

Time management

Teamwork

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Dynamics Business Central

Job description

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist to manage customer accounts and ensure timely collection of invoices in Riverside, MO. The role requires strong negotiation and communication skills, with experience handling a large portfolio and maintaining accurate financial records.

Responsibilities include high-volume calls, dispute resolution, and payment arrangements. Proficiency with ERP systems and MS Office is essential; a minimum of three years in AR or