AR Collections Specialist: KPI‑Driven, Global Firm

Vertex; Ramsey (NJ); On-site; USD 47,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with immediate matching

Paid time off

Job summary

Vertex is seeking an Accounts Receivable Specialist to contact clients, collect outstanding amounts, and balance relationship management with timely payments. The role involves KPI reporting, negotiation for payment plans, and collaboration with Vertex Project Managers and finance teams to ensure accurate billing and cash flow.

The position requires a Bachelor’s degree (or equivalent) and 2+ years of related experience, with strong negotiation, analytical, and communication skills.

Qualifications

• Bachelor's degree required; 2+ years related experience, or 5 years related work experience with no degree.
• Strong negotiation skills while maintaining composure; Familiar with FDCPA and debt collection laws.
• Ability to research, retrieve, prepare, and analyze data from accounting software
• Excellent leadership and organizational skills
• Excellent analytical and problem-solving skills with strong attention to detail
• Excellent written, verbal, and interpersonal communication skills
• Working knowledge of standard software packages (MS Office 365), including Adobe Acrobat

Responsibilities

• Contact clients and collect outstanding amounts while maintaining trustful relationships.
• Report KPI data within accounts receivable and communicate findings to senior leadership.
• Identify past due accounts and negotiate payment plans; coordinate with project teams.
• Maintain records of contacts and activity in accounting systems; monitor DSO against targets.
• Collaborate with team members and supervisors to ensure high-quality work product.

Skills

Negotiation skills

FDCPA knowledge

Data analysis

Communication skills

Attention to detail

MS Office 365

Education

Bachelor's degree

Tools

MS Office 365

Adobe Acrobat

Job description

Vertex is seeking an Accounts Receivable Specialist to contact clients, collect outstanding amounts, and balance relationship management with timely payments. The role involves KPI reporting, negotiation for payment plans, and collaboration with Vertex Project Managers and finance teams to ensure accurate billing and cash flow.

The position requires a Bachelor’s degree (or equivalent) and 2+ years of related experience, with strong negotiation, analytical, and communication skills.