AR Collections Specialist — KPI Insights & Growth

Vertex; Boston (MA); Hybrid; USD 47,000 - 127,000; Full time

Benefits offered by this job

401(k) with immediate matching

Life Insurance & Disability coverage

Flexible Spending Accounts

Employee Assistance Program

Job summary

Vertex, a global consulting firm, seeks an Accounts Receivable Specialist to contact clients, collect overdue amounts, and balance trust with timely payments. You will report KPIs to senior leadership and collaborate with accounting teams to resolve billing issues.

The role requires a Bachelor’s degree, 2+ years in AR or related fields, and strong negotiation, data-analytics, and MS Office skills. On-site in Boston with competitive benefits and growth opportunities.

Qualifications

• Requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or 5 years of related work experience and no degree.
• Strong negotiating skills while maintaining composure and patience; Familiar with the FDCPA and other debt collection laws.
• Ability to research, retrieve, prepare, and analyze data from accounting software.
• Excellent leadership and organizational skills.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Self-motivated and able to work effectively with minimal oversight.
• Excellent written, verbal, and interpersonal communication skills.
• Working knowledge of MS Office 365 and Adobe Acrobat

Responsibilities

• Contact customers who are overdue and negotiate payment plans.
• Prepare and submit AR reports, monitor DSO and KPIs.
• Monitor AR accounts and identify past-due accounts for collections.
• Maintain records of contacts and activity in the accounting system.
• Coordinate with project managers and colleagues to support collections.
• Support quality control of service delivery and ensure high-quality work products.

Skills

Negotiation

FDCPA familiarity

Data analysis

Leadership

Analytical thinking

Communication

Self-motivated

Attention to detail

Education

Bachelor's degree

Advanced degree with experience

5 years related work experience (no degree)

Tools

MS Office 365

Adobe Acrobat

Accounting software

Job description

Vertex, a global consulting firm, seeks an Accounts Receivable Specialist to contact clients, collect overdue amounts, and balance trust with timely payments. You will report KPIs to senior leadership and collaborate with accounting teams to resolve billing issues.

The role requires a Bachelor’s degree, 2+ years in AR or related fields, and strong negotiation, data-analytics, and MS Office skills. On-site in Boston with competitive benefits and growth opportunities.