AR Collections Specialist I

Alliance Technical Group; Decatur (AL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan with Match

Tuition Assistance

PTO / Holidays

Bonus programs

Referral Program

Job summary

Alliance Technical Group seeks an Accounts Receivable Collections Specialist I to monitor customer accounts, follow up on invoices, and assist with timely collections. You will research discrepancies, contact customers, and collaborate across teams to resolve issues delaying payment.

Responsibilities include documenting activities, reconciling accounts, and learning HighRadius and NetSuite to support AR tasks and monthly targets. Strong communication and detail orientation are essential.

Qualifications

• High school diploma or GED required.
• Experience using accounting software or ERP systems.
• Strong attention to detail and accuracy in work.

Responsibilities

• Monitor assigned customer accounts and aging for past-due balances.
• Contact customers by phone and email regarding payment status.
• Document collection activities and account updates.
• Research discrepancies between payments, invoices, and credits.
• Resolve billing disputes impacting timely payment with internal teams.
• Identify unapplied cash and reconcile accounts as needed.
• Maintain accurate customer account information and notes.
• Escalate unresolved issues and delinquent accounts appropriately.
• Collaborate with Sales, Customer Service, Billing, and Cash App teams.
• Learn and use HighRadius and NetSuite in daily tasks.
• Support goals for timely collections and reduced receivables.

Skills

Attention to detail

Customer service

Communication skills

CSV proficiency

NetSuite experience

HighRadius experience

Teamwork

Accounting concepts

Education

High school diploma or GED

Tools

NetSuite

HighRadius

Job description

Alliance Technical Group seeks an Accounts Receivable Collections Specialist I to monitor customer accounts, follow up on invoices, and assist with timely collections. You will research discrepancies, contact customers, and collaborate across teams to resolve issues delaying payment.

Responsibilities include documenting activities, reconciling accounts, and learning HighRadius and NetSuite to support AR tasks and monthly targets. Strong communication and detail orientation are essential.