Accounts Receivable Collections Specialist

Fortune Fish & Gourmet; Bensenville (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

Fortune Fish & Gourmet in Illinois is seeking an Accounts Receivable Collections Specialist to manage customer accounts, ensure timely collection of invoices and maintain accurate financial records. This role involves direct communication with customers to resolve billing issues, negotiate payment arrangements and support cash flow while preserving positive relationships with clients and internal teams.

Proficiency in Excel and basic ERP systems is preferred.

Qualifications

• Associate degree or equivalent.
• At least two years of accounts receivable or accounting experience.
• Proficient in Microsoft Office; Excel, Word, Outlook; Dynamics is a plus.
• Experience collaborating with sales and finance teams is preferred.

Responsibilities

• Process weekly, monthly, quarterly, and yearly invoices for numerous customers.
• Maintain customer relationships and manage customer accounts.
• Review AR aging to ensure compliance and make collection calls.
• Record detailed notes regarding customer communication within the ERP.
• Work with the Sales Department to ensure AR activities comply with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Skills

Strong interpersonal skills

Sense of urgency

Teamwork

Education

Associate degree

Tools

Excel

Word

Outlook

Microsoft Dynamics 365 Business Central

Job description

Summary Of Position

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role involves direct communication with customers to resolve billing issues, negotiate payment arrangements and support the company’s cash flow objectives while preserving positive customer relationships.

Summary Of Position

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role involves direct communication with customers to resolve billing issues, negotiate payment arrangements and support the company’s cash flow objectives while preserving positive customer relationships.

Responsibilities

• Process weekly, monthly, quarterly, and yearly invoices for numerous customers.
• Maintain customer relationships and manage customer accounts.
• Review AR aging to ensure compliance & make collection calls.
• Record detailed notes regarding customer communication within the ERP.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Minimum Requirements

• Education – Associates Degree or equivalent.
• Experience – At least two years of relevant accounts receivable/accounting experience.
• Work ethic – A sense of urgency in meeting critical and time sensitive deadlines.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.