AR Collections Specialist - Drive Timely Payments

Alliance Technical Group; Albany (AL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) Plan with Competitive Match

Paid Time Off

Continuing Education and Tuition Allow

Employer-sponsored Disability Benefits

Life Insurance

Employee Assistance Program (EAP)

Bonus/Profit Sharing

Job summary

Alliance Technical Group is seeking an Accounts Receivable Collections Specialist I to monitor customer accounts, pursue past-due balances, and support timely payments. You will contact customers by phone and email, document collection activities, and resolve invoice discrepancies in collaboration with internal teams.

Training in HighRadius and NetSuite will be provided to support daily collections tasks. The role emphasizes accuracy, strong communication, and the ability to manage multiple

Qualifications

• High school diploma or GED.
• Experience using accounting, financial, or enterprise software.

Responsibilities

• Monitor assigned customer accounts and review accounts receivable aging for past-due balances.
• Contact customers by phone and email regarding outstanding invoices and payment status.
• Document collection activities, customer communications, and account updates.
• Research and resolve discrepancies between customer payments, invoices, credits, and account balances.
• Collaborate with Sales, Customer Service, Billing, Cash Application, and other Alliance teams to resolve account issues.
• Learn and utilize HighRadius and NetSuite in daily responsibilities.

Skills

Attention to detail

Communication skills

Teamwork

Excel

Learning ability

Analytical

Research

Education

High school diploma or GED

Tools

NetSuite

HighRadius

Job description

Alliance Technical Group is seeking an Accounts Receivable Collections Specialist I to monitor customer accounts, pursue past-due balances, and support timely payments. You will contact customers by phone and email, document collection activities, and resolve invoice discrepancies in collaboration with internal teams.

Training in HighRadius and NetSuite will be provided to support daily collections tasks. The role emphasizes accuracy, strong communication, and the ability to manage multiple